B2C Luxury Travel Consultant - Madikwe Specialist

Key responsibilities include:

• Consult directly with clients about their safari requirements.
• Design and sell tailor-made Madikwe safari itineraries.
• Provide expert advice on Madikwe lodges, wildlife and safari experiences.
• Match clients with appropriate properties and experiences.
• Manage the complete booking journey.
• Prepare detailed itineraries and quotations.
• Build long-term client relationships.
• Handle objections and close high-value bookings.
• Identify opportunities to upsell and enhance itineraries.
• Maintain current knowledge of Madikwe properties, experiences and logistics.
• Work closely with internal teams to ensure seamless client delivery.
• Maintain accurate CRM information.

• Minimum 1 year's proven experience in direct B2C sales to clients.
• Professional Madikwe safari experience is essential.
• Strong practical knowledge of Madikwe Game Reserve and surrounding areas.
• Experience selling luxury safari or African travel.
• Proven ability to consult, upsell and close high-value bookings.
• Excellent communication and client relationship skills.
• CRM experience.
• Strong organisation and attention to detail.
• Ability to work independently in a fully remote environment.
• Genuine passion for safari, wildlife and African travel.