Automotive Service Admin Manager

SUMMARY:
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POSITION INFO:
An exciting opportunity is available for an experienced Service Administration Manager to join a well-established franchised truck dealership in Polokwane. Key Responsibilities: Oversee the daily administrative operations of the Service Department. Manage service administration, costing and warranty processes. Ensure accurate processing of job cards, invoicing and service documentation. Monitor service department financial performance and administrative controls. Supervise and support the service administration team. Ensure compliance with truck OEM standards and dealership procedures. Minimum Requirements: Matric certificate essential. Previous experience within a franchised truck dealership is essential. Minimum 5 years’ experience in Service Advising, Warranty Administration and/or Service Costing. Minimum 3 years’ supervisory experience within a Service Department or Service Counter environment. Strong financial acumen and understanding of service department financial processes. Experience working on dealership DMS systems, preferably Evolve. Good understanding of truck OEM procedures, standards and protocols. Excellent communication, organisational and leadership skills. Ability to work under pressure while maintaining accuracy and attention to detail.