Assistant Store Manager, Retail - iStore Novare Central Mall Abuja, Nigeria

Bring Tech to Life at Africa’s Leading Apple Retailer!

iStore, Africa’s largest Apple Premium Reseller, is looking for a dynamic, people-focused, and results-driven Store Manager to lead our team at iStore Novare Central Mall in Nigeria..

Our iStore Assistant Manager is responsible to provide inspirational leadership to the iStore team and ensure that the iStore achieves or exceeds unit, financial and developmental targets in the iStore. You’ll lead and inspire a team of passionate individuals to deliver exceptional customer experiences, drive sales, and ensure the store reflects the high standards of the Apple brand.

Key Responsibilities

• Lead, mentor, and develop your store team to perform at their best.
• Ensure the store consistently meets or exceeds unit, financial, and developmental targets.
• Maintain an in-depth understanding of Apple products and solutions to create a store synonymous with everything Mac in the eyes of your customers.
• Manage all in-store operations, including staffing, stock, merchandising, and customer experience.
• Collaborate cross-functionally with regional and head office teams.
• Analyse and report on store performance, trends, and customer insights.
• Uphold high standards in visual merchandising and brand representation.
• Drive operational excellence and identify areas for continuous improvement.

Minimum Requirements:

• Completed Nigerian Senior Secondary WAEC or SSCE certificate (secondary school qualification)
• Minimum 3 years' experience leading large teams in a high-turnover, complex retail environment.
• Strong leadership and matrix management skills with the ability to drive collaboration across multiple departments.
• Excellent communication and interpersonal skills.
• Proven ability to work in a fast-paced, agile environment while maintaining strategic oversight.
• Demonstrated track record of achieving sales targets and delivering outstanding customer service.
• Strong operational and reporting skills, with experience using data to make informed decisions.
• Flexible to work retail hours, including weekends and public holidays.
  

Why Work with Us?

Be part of a premium brand with global recognition.
Grow your career in an innovative and supportive environment.
Lead a passionate team committed to excellence
If you're ready to lead a store that’s more than just retail — one that inspires, educates, and elevates — then apply today!

If you're a natural problem-solver who loves technology and helping people, this is your opportunity. Apply today and start your journey with Apple’s leading retail partner in Africa!