Assistant Lodge Management Couple

SUMMARY:
Looking for a young, energetic and service-driven Assistant Lodge Manager Couple to join our leadership team.  This is an exciting opportunity for a couple who are passionate about luxury hospitality, wildlife, outstanding guest service and leading a dedicated team in one of South Africa's premier luxury safari destinations.
The Assistant Lodge Manager Couple, will support the Lodge Manager in the day-to-day operation of the lodge, ensuring every guest enjoys an exceptional stay while maintaining the highest standards across all departments.
Responsibilities will include:

• Delivering exceptional guest experiences from arrival to departure.
• Leading and motivating lodge staff through a hands-on management style.
• Overseeing Front Office, Guest Relations, Housekeeping and Food & Beverage operations.
• Assisting with lodge administration, reporting and operational planning.
• Maintaining the highest standards of presentation and service throughout the lodge.
• Handling guest requests and resolving challenges professionally.
• Supporting and developing team members through coaching and leadership.
• Building lasting relationships with guests, colleagues and travel partners.

• Lodge Operations
• Guest Relations
• Front Office
• Food & Beverage
• Housekeeping
• Staff Management
• Administration and Reporting

• Safari Guiding (FGASA qualification advantageous)
• Hospitality Operations
• Food & Beverage
• Maintenance
• Guest Activities
• General Lodge Management

POSITION INFO:
Minimum Requirements Previous experience in a luxury lodge or five-star hospitality environment A genuine passion for guest service and creating unforgettable experiences. Excellent communication and interpersonal skills. Strong leadership, organisational and problem-solving abilities. Computer literacy and experience with hospitality management systems. Valid driver's licence. Rooms Division Experience Practical with some experience in maintenance Professional presentation and a positive, can-do attitude. A willingness to live and work in a remote bush environment. What We Offer A competitive live-in salary package. Accommodation and meals. Pension Fund Staff Lodge Nights Work cycle - 21 days - 7 days off Annual leave - 15 days The opportunity to work in one of South Africa's leading luxury safari destinations. Ongoing training, mentorship and career development. A supportive team culture where passion, excellence and teamwork are celebrated. The chance to build a rewarding career while living and working in an extraordinary wilderness setting.