Assistant Lodge Management Couple

SUMMARY:
A premier luxury safari lodge in South Africa is seeking a young, energetic ASSISTANT LODGE MANAGEMENT COUPLE to join their leadership team.

POSITION INFO:
This is a hands-on leadership role for a couple who bring genuine passion for hospitality, wildlife and guest service, and who want to help run a five-star operation in one of the country's top safari destinations. You'll support the Lodge Manager across every department, keeping standards high and guests happy from arrival to departure. Core Criteria: Previous experience in a luxury lodge or five-star hospitality environment One partner should have experience in lodge operations, guest relations, front office, food and beverage, housekeeping, staff management, and administration\/reporting The second partner should have experience in one or more of: safari guiding (FGASA advantageous), hospitality operations, food and beverage, maintenance, guest activities, or general lodge management Rooms division experience Practical ability with some maintenance experience Strong leadership, organisational and problem-solving skills Computer literacy and experience with hospitality management systems Valid driver's licence Genuine passion for guest service, excellent communication skills, and a professional, can-do attitude Willingness to live and work in a remote bush environment Candidate Responsibilities: Deliver exceptional guest experiences from arrival to departure Lead and motivate lodge staff through a hands-on management style Oversee Front Office, Guest Relations, Housekeeping and Food & Beverage operations Assist with lodge administration, reporting and operational planning Maintain the highest standards of presentation and service throughout the lodge Handle guest requests and resolve challenges professionally Coach and develop team members Build lasting relationships with guests, colleagues and travel partners Package Offer: Live-in position - accommodation and meals included Pension fund Staff lodge nights Work cycle: 21 days on, 7 days off 15 days annual leave Ongoing training, mentorship and career development Regrettably no children or pets allowed