SYSPRO Jobs & Vacancies


SYSPRO company is seeking a support consultant to assist with support reporting for SYSPRO and Key Customers/Partners.  Please refer to the minimum requirements, duties, and responsibilities below for further information.

Requirements

  • Senior Certificate or NQF4 equivalent.
  • A tertiary qualification and/or Industry Certification will be advantageous.
  • 2 to 3 years’ SYSPRO ERP and technical experience including SYSPRO data structures and folders, MS Sequel administration, networking in an SYSPRO environment, and installations of SYSPRO
  • Relevant experience in a call desk environment.

Responsibilities

  • Maintain support tickets.
  • Monthly Partner meetings and weekly report updates.
  • Attend daily call desk meetings.
  • Escalation and follow-up of the process of tickets.
  • Ensure the accuracy of tickets logged in the SOS ticket system.
  • Ensure that tickets are logged with the correct critical information with SOS and provide assistance with the maintenance of Professional Crystal Reports used for ticket reports (as required).

Company

SYSPRO

Salary Range

R18 000 a month

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