Ster-Kinekor Jobs & Vacancies


Our business operates uniquely in the following three spaces namely; Retail, Entertainment, and Hospitality. We are seeking a Marketing Assistant to join our Ster-Kinekor team. Please refer to the minimum requirements, duties, and responsibilities below for further information.

Requirements

  • Grade 12
  • Marketing Degree or Diploma
  • Microsoft Office Suite
  • Knowledge of and use of SMS / Emailer system
  • Campaign management

Responsibilities

  • Contribute to the customer acquisition, activation, frequency, retention, anti-attrition and reactivation strategies across B2C portfolios.
  • Manage the CRM platform structure and architecture ensuring it works seamlessly across the organization and captures all required information at key points in the customer life cycle
  • Translate the brand’s customer segmentation model into actionable CRM outputs
  • Execute the planned strategies across all parts of the business to encourage customer retention and loyalty
  • Assist in executing the direct marketing CRM plan for Ster-Kinekor’s owned loyalty programs in an effort to improve the level of personalization within the program.
  • Monitor and maximize customer lifetime value strategies ensuring maximum profitability
  • Maintain relationship with relevant agencies to ensure adherence to scope of work
  • Support all other departments providing a strategic rationale, input and support considering CRM and Loyalty within the business
  • Develop and execute communication plans for each identified customer segment
  • Work with Loyalty Manager to identify and maintain close communication with key customers across both club and non-club members
  • Assist in translating and integrating all marketing campaigns into Ster-Kinekor’s CRM program.

Company

Ster-Kinekor

Salary Range

R20 000 based on experience

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