Marsh is looking for a vibrant, dynamic, customer orientated and well-spoken staff member claims advisor to fill this vacancy. The prospective candidate will report directly to the Director regarding daily/hourly feedback on all aspects of their duties. Please refer to the minimum requirements, duties, and responsibilities below for further information.
Requirements
- Matric
- Diploma or university degree preferred (or equivalent experience)
- Diploma in contractual Law – Beneficial
- Minimum of 5 years’ work experience
- Clear and concise oral and written communication skills
- Strong numerical skills
- Insurance/ claims handling knowledge
Responsibilities
- Adhere to compliance/regulatory requirements, or Marsh’s Professional standards to maintain quality & avoid potential Error & Omission (E&O) situations
- Build and maintain effective relationships with clients, colleagues, third parties or insurers
- Effectively communicate with clients, colleagues, third parties or insurers as appropriate at all times, and as per local procedures
- Ensure all applicable claims applications, records and files are kept up to date at all times
- Proactively handle tasks and activities to ensure adherence to local or client service standards, or Key Performance Indicators (KPI’s)
- Manage and prioritize workloads to meet deadlines, service standards or deliverables, escalate
- or seek assistance where necessary
Company
Marsh
Salary Range
R16 500 a month
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