Wine Steward / Stewardess

SUMMARY:
Our Client is loooking for a Wine Steward / Stewardess to join their team.

POSITION INFO:
Location: Stellenbosch About the Role: A prestigious wine estate in Stellenbosch is seeking a passionate and service-oriented Wine Steward / Stewardess to enhance the wine experience for guests. The successful candidate will assist with wine service, provide knowledgeable recommendations, support wine tastings, and ensure guests receive exceptional hospitality in a professional and welcoming environment. Key Responsibilities: Assist guests with wine selections and provide recommendations based on their preferences. Serve and present wines professionally, ensuring correct wine service standards. Support and conduct wine tastings, tours, and educational experiences for visitors. Share knowledge of the estate's wines, grape varieties, wine regions, and vintages. Assist with maintaining and updating wine lists and tasting menus. Monitor wine stock levels and assist with inventory management, ordering, and storage. Work closely with the hospitality, restaurant, and cellar teams to ensure seamless service. Maintain the cleanliness, presentation, and organization of wine tasting areas and service stations. Ensure guests receive excellent customer service throughout their wine experience. Stay informed about new wine releases, industry trends, and developments in the wine industry. Requirements: Previous experience in wine service, hospitality, restaurants, wine tasting, or a similar environment. Basic to good knowledge of wines, grape varieties, wine regions, and wine service. Formal wine education (WSET Level 1 or 2, or equivalent) will be advantageous. Excellent customer service and communication skills. A friendly, professional, and approachable personality. Strong attention to detail and organizational skills. Ability to work independently and as part of a team. Passion for wine, hospitality, and creating memorable guest experiences. Willingness to work flexible hours, including weekends and public holidays.