Excellence Programmes
- Implement and ensure compliance with the DPO Excellence Program.
Safety
- Ensure full compliance with OSHA and all relevant safety regulations.
- Conduct risk assessments and implement mitigation plans.
- Collaborate with Fleet & Safety Supervisor to maintain forklift schedules.
- Analyse safety performance, identify trends, and drive improvements.
- Lead by example to foster a culture of shared safety responsibility.
- Investigate incidents, determine root causes, and implement corrective actions.
- Develop CAPEX plans to enhance warehouse safety.
- Oversee onboarding and training for all warehouse staff.
- Ensure emergency preparedness and conduct monthly safety reviews with DC management.
- Complete annual risk reviews and implement mitigation strategies.
Quality
- Ensure adherence to DPO quality standards, including GOPs.
- Conduct product quality induction programs for all staff.
- Maintain quality standards for all inbound and outbound logistics (FEFO, BB date, batch management).
- Ensure proper stock storage and compliance with freshness and rotation policies.
- Collaborate with quality teams to quarantine, inspect, and release goods.
- Track and analyse quality issues, working cross-functionally to improve KPIs.
- Manage warehouse cleanliness, pest control, cross-contamination, temperature control, and product exposure.
- Achieve at least 75% compliance with Global Warehouse GOP.
- Implement and maintain a location-based inventory system.
- Execute action plans to address Stock Age Index KPIs.
- Ensure adherence to blocking standards for non-conforming inventory.
- Track and improve sorting productivity and reduce breakage costs.
- Ensure 100% compliance with quality induction training for warehouse staff.
- Manage distribution returns and repacking operations in line with quality standards.
Contractor/3PL Management
- Manage third-party contractors in line with SLAs and local legislation.
- Ensure contractor alignment with business strategy and foster strong business partnerships.
- Monitor contractor productivity and compliance with safety requirements.
Statutory Compliance
- Ensure adherence to health, safety, and environmental standards.
- Maintain site housekeeping and comply with all relevant legislation.
Financial Management
- Develop and manage budgets and forecasts.
- Control expenditures and minimise overtime and temporary staff usage.
- Authorise expenditures and ensure compliance with procurement policies.
- Identify and implement financial optimisation opportunities.
- Monitor general ledger accounts and analyse monthly financial performance.
- Optimise SCOH management through problem-solving.
People Management
- Enhance team capability through coaching, training, and development programs such as SKAP, One on Ones, IDP)
- Manage employee performance, attendance, and leave in line with company policies.
- Foster a positive industrial relations climate and support cross-functional learning.
- Ensure all employees are informed about business policies and procedures.
Inventory Management
- Ensure daily stock counts and investigate variances between ERP and physical inventory count.
- Conduct monthly counts of all materials and SKUs as per MICs requirements.
- Mitigate risks of obsolescence write-offs.
- Manage inventory KPIs (e.g., stock posting time, inventory accuracy, OOR, DOI).
- Ensure compliance with inventory policies and close gaps using management tools.
Inbound & Outbound Logistics
- Address escalations in delivery schedules and inbound plans promptly.
- Monitor outbound plans to manage warehouse capacity and ensure OTIF.
- Manage KPIs related to inbound and outbound processes.
- Ensure reliable supply of returnable containers to prevent production stoppages.
- Oversee bin card processes and resolve discrepancies.
- Implement returnable asset management strategies and hold customers accountable for sorting standards.
- Drive process improvements in picking, sorting, decanting, overpacking, and repacking.
Loss and Overhead Management
- Ensure ERP transactions accurately reflect all loss points in logistics operations.
- Implement routines to ensure losses are correctly recorded and drive problem-solving.
- Reduce supply chain overheads through effective use of problem-solving tools.
Forklift and Warehouse Management
- Oversee permit-to-work management and supplier performance against SLAs.
- Ensure 5S compliance and proper warehouse layout for all activities.
- Track and manage warehouse management tools for ABC compliance.
Audit and Compliance
- Ensure compliance with LCA and DPO audit requirements.
- Manage procure to pay (PTP) processes and resolve GRIR/VIM queries.
General
- Liaise with internal and external customers to support team goals.
- Ensure routines are in place for finished goods warehousing and KPI management.
- Oversee site security and conduct random verifications.
- Drive productivity and effective customer service delivery.
- Manage stakeholder engagement and relationships.