Vehicle Assessor, Mthatha

SUMMARY:
We are seeking a Vehicle Assessor for a permanent vacancy based in Mthatha, Eastern Cape

POSITION INFO:
Applicants are required to meet the following criteria: 5-10 years' experience with a strong background in estimating, assessing, and experience within the motor industry, particularly in claims, panel beating and spray-painting, or insurance-related environments, is essential Candidate must be familiar with all aspects of the motor vehicle repair industry and have strong knowledge of commercial and passenger vehicles body repair and spray-painting Vehicle Damage Quantification (VDQ) would be a Plus! Process authorizations, supplementary and final costings Understanding of basic administrative and financial principles Strong organizational skills, able to multi-task and is self-motivated Computer literate - Proficient in Microsoft Office software products Audatex and Abuntex training Dr Smash or Team Management System (TMS) experience RADS (AutoMagic), FREEWAY (Telesure) and other automotive standard software systems advantageous Must be based in Mthatha or willing to relocate Valid driver's license and own transport Ability to work in a fast-paced environment Ability to work under pressure and manage expectations Excellent communication and problem-solving skills Ideal Candidate Attributes Passion for the motor industry Good to excellent communication skills in both English and Afrikaans or Xhosa Self-motivated with leadership qualities Takes initiative & pays attention to detail Detail-oriented and career-driven Comfortable in customer-facing situations Able to work independently and within a team The successful applicant would be responsible for, but not limited to: Conduct comprehensive assessments of vehicle damage, identify all necessary repairs and compile accurate repair quotations Provide detailed and accurate estimates for all required repairs, including parts and labour costs Investigate accident claims and verify actual vehicle damage Liaise with clients, assessors, service providers and brokers Maintain detailed and accurate records of all estimates, repairs, and other relevant information and upload supporting documentation and images Compile detailed claims reports and liaise with administrative and internal teams Evaluate the cost between repairing or replacing damaged parts Ensure quotes are compiled, authorised and submitted in a timely manner Process authorisations and final costings Maintain customer satisfaction scores according to company standards and help ensure customer satisfaction targets are met Salary: Market related To apply email detailed CV and supporting documentation through to If you have not received a response within 7 working days, please consider your application unsuccessful