Underwriting Administrator

Job Advert Summary

• Trucking insurance doesn’t leave room for shortcuts.
• It’s detailed. It’s fast-moving. And when it’s managed properly, it keeps businesses on the road without disruption.
• We’re looking for an Underwriting Administrator who understands that.

What you’ll be trusted to own

• This isn’t just about processing paperwork.
• It’s about making sure every detail is right, every time — and that brokers and clients experience a seamless, professional service.

You’ll:

• Manage underwriting transactions across the full policy lifecycle, from new business to renewals, endorsements, and cancellations.
• Process and validate risk and policy data with accuracy, ensuring system integrity and audit readiness.
• Issue policies, schedules, and endorsements within agreed service levels.
• Support underwriting decisions by analysing risk and claims information where required.
• Take ownership of the renewal cycle, ensuring timely follow-ups and completion.
• Act as a key point of contact for brokers and clients, resolving queries efficiently and professionally.
• Handle complaints and escalations in line with internal processes and customer fairness principles.
• Support reporting, portfolio administration, and quality assurance processes.
• Work closely with underwriting and cross-functional teams to ensure smooth service delivery.
• Identify opportunities to improve processes, efficiency, and service delivery

Required Knowledge and Experience

What you’ll bring

• A reputation for precision, reliability, and getting the details right.
• 4 to 5 years’ experience in underwriting administration or policy servicing.
• Strong understanding of underwriting processes, policy administration, and risk data handling.
• Experience working with brokers and managing stakeholder relationships.
• Exposure to trucking insurance products (advantageous).
• Strong attention to detail and ability to manage high-volume workloads.
• Confidence working across teams and handling multiple priorities.

Educational Requirements    
Qualifications

• Matric (Grade 12)
• Insurance qualification or equivalent will be advantageous

Deadline:4th November,2026