Training Admin and Support

Key ResponsibilitiesLMS Administration

• User account creation, maintenance, and access management.
• Manage learner enrolments and course assignments.
• Upload and maintain learning content on the LMS.
• Monitor LMS queries and provide first-line user support.
• Assist with LMS testing and quality assurance.
• Generate and distribute LMS reports as required.
• Maintain accurate learner and training records.

Training Administration

• Coordinate course bookings and attendance registers.
• Prepare training documentation and learning materials.
• Track programme participation and completion rates.
• Assist with training communications and reminders.
• Support facilitator and stakeholder administration.
• Maintain training databases and filing systems.

Reporting & Data Management

• Compile monthly and ad hoc training reports.
• Validate training data and ensure accuracy.
• Assist in tracking KPIs and training metrics.
• Support audit and compliance requirements.

General Administrative Support

• Assist with meeting scheduling and coordination.
• Manage departmental administration and correspondence.
• Support special projects and learning initiatives as required.

Grade 12 / Matric.

2-3 years administrative experience.

Experience working with Learning Management Systems (preferred).

Strong Microsoft Excel, Word, and PowerPoint skills.

Excellent organisational and attention-to-detail skills.

Strong communication and customer service orientation.