Test Analyst

Job Purpose

• To provide expertise, advice and support to deliver on operational implementation plans and / or associated service delivery processes, by cleansing data using application programming and off-the-shelf data quality packages, monitor and report on organisational data quality levels and recommend alignment between data quality and organisational processes, systems and people, in order to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

• Matric/Grade 12 Certificate; Level 5; Must have completed some form of advanced, certified training in Software Testing Techniques (e.g. ITSEB or ISTQB Advanced).  Must have a minimum of 5 years working experience in Software testing or Information Technology

ALTERNATIVE #

• Senior Certificate (NQF 4) AND Some form of advanced, certified training in Software Testing Techniques (e.g. ITSEB or ISTQB Advanced) and minimum of 7 years working experience in Software Testing or Information Technology.

Minimum Functional Requirements

• Software testing - Have a working knowledge of the following applications: MS Word, MS Excel, MS PowerPoint and MS Project. Must have an in-depth knowledge of HP Quality Centre. 

Job Outputs:

Process

• Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
• Constantly monitor the integrity and quality of data to ensure that the correct information is fed back to business and practice owners.
• Identify, analyse, develop and implement solutions to address gaps or errors that have been identified in SARS information, data and systems.
• Apply processes to improve data validation across service delivery systems in line with pre-defined objectives.
• Perform compatibility testing to prevent software failure due to compatibility between application software, operating systems or operating systems versions such as Desktop Applications, Web Browsers i.e. Internet Explorer new versions etc.
• Perform backward compatibility testing of latest software versions that not all users may be running on.
• To manage the early identification of defects and systems failures.
• Actively participate in the Testing Life-Cycle.
• Execute test cases captured and assigned within a Test Management Tool.
• Update Test Management Tool to reflect testing progress.
• To capture defects within Test Management Tool in accordance with SARS defect reporting standards.
• To test activities that verify a specific action or function of the application and test objective and output answers the questions…"can the user do this" or "does this particular feature work.
• To assist in the management and coordination of the early identification of defects and systems failures in order to ensure a successful project delivery.
• Actively participate in the Testing Life-Cycle in relation to testing activities, from time-to-time coordination of test cycle deliverables as required by seniors.
• Execute test cases captured and assigned within the defect management system.
• From time to time, on request, assist senior test analyst with basic test analyst functions and activities.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• To have the ability to interact effectively with members of the team involved with the project or maintenance testing effort.
• Contribute with the assignment of tasks, roles and deliverables

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
• Contribute on execution of assigned tasks, roles and deliverables to project resources involved as and when required.

Behavioural competencies

• Fairness and Transparency
• Accountability
• Adaptability
• Analytical thinking
• Attention to detail
• Honesty and Integrity 
• Conceptual ability
• Building Sustainability
• Commitment to Continuous Learning 
• Organisational awareness

Technical competencies

• Computer Literacy
• Automated Unit Testing  
• Business Knowledge
• Business Acumen
• IT Development
• Database Design and Management  
• Standard operating procedure compliance 
• Systems Thinking 
• Efficiency improvement
• Execute, Implement & Follow Through  
• Quality Orientation  
• Standard operating procedure compliance  
• Testing Software  
• Reporting

Compliance Competency

• GOC Confidential
• Quality Management (IT)
• Facilitation skills
• Ability to work under pressure  
• Business Analysis Tech (IT)
• Have a sense of urgency  
• Software Metrics (IT)
• Systems Qualification and Testing
• Tact and Diplomacy     
• Project Management Processes

Deadline:27th November,2026