Temporary Receptionist

SUMMARY:

TEMPORARY RECEPTIONIST

We are looking for a well-spoken, energetic and customer-focused Temporary Receptionist to join a well-established company specialising in curtain and blind accessories.
The successful candidate must be organised, proactive and confident when dealing with customers, both face-to-face and telephonically.

POSITION INFO:
Key Responsibilities: Welcoming visitors and directing them to the relevant departments. Managing a busy 20-extension switchboard, transferring calls and taking messages. Handling customer enquiries and following up on outstanding payments. Managing incoming mail, deliveries and courier collections. Ensuring the reception area is kept neat and presentable. General administrative duties, including scanning, photocopying and responding to emails. Completing Goods Received Notes for stock received. Printing and distributing order sheets and payment documents to the sales team. Recording orders on the sales order log. Emailing order confirmations and payment requests to customers. Sending internal stock orders to the factory. Requirements: Minimum 3 years' reception, administration or customer service experience. Excellent communication skills and a professional telephone manner. Strong customer service skills. Well-organised, energetic and able to multitask. Good computer literacy and attention to detail. Ability to work independently and take initiative. Experience handling customer queries and following up on payments would be advantageous.