Main Purpose of the Position
- To accurately count, balance, pack and reconcile customers' cash efficiently and securely, ensuring full adherence to organizational standards.
KEY PERFORMANCE AREAS
KPA
PERFORMANCE STANDARDS
Execute daily cash operations
- Accurately count and verify cash holdings
- Complete reconciliation documentation promptly and with precision
- Record customer information on the system using correct referencing
- Comply rigorously with all organizational policies and procedures
- Provide assistance with additional tasks as requested by management
Training and Development
- Complete all mandatory compliance training
- Attend and successfully pass all role-specific training
- Take ownership of personal and professional development
Risk and Compliance
- Strictly adhere to policies governing the counting, packing, balancing and reconciling of cash.
Health and Safety
- Contribute to the annual design, review and implementation of departmental safety plans
- Actively participate in safety meetings and briefings
- Report safety incidents promptly to the appropriate personnel
- Engage collaboratively with stakeholders to discuss safety matters
- Follow up on actions assigned through safety meetings or management directives
- Attend regular safety training and refresher courses
- Comply fully with workplace health and safety policies and procedures
- Distribute safety information as required
- Wear protective clothing when necessary
- Cash Centre Teller Job Profile
MINIMUM REQUIREMENTS
Knowledge
Skills
Attributes
- Cash processing procedures and best practices
- Basic accounting principles
- Proficient computer literacy
- Clear verbal and written communication
- Strong numerical aptitude
- Customer-focused approach
- Ability to perform effectively under pressure
- Exceptional attention to detail
- Professional conduct and presentation
- Commitment to delivering excellent customer service
- Collaborative team player
Qualifications and Experience
- Grade 12, including Mathematics and/or Accounting, or relevant cash-handling experience
- Willingness to work flexible hours as required
Deadline:16th November,2026