SUMMARY:
An experienced Technical Service Manager is required to lead and optimise a technical services department, ensuring high-quality support, repairs, and network performance. This role focuses on service excellence, SLA delivery, team leadership, and continuous improvement across technical operations.
POSITION INFO:
Requirements: Strong technical background in electronic systems and network infrastructure Proven experience in a technical management or leadership role Experience in service delivery, repairs, and commissioning environments Strong knowledge of quality control and process improvement Ability to manage SLAs, turnaround times, and customer satisfaction Experience in team leadership, performance management, and staff development Strong analytical, reporting, and problem-solving skills Ability to manage stock control, risk, and operational processes By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the (processing and storing of such Personal Information by MPRTC and/or MPRTC's clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to \"Opt-Out\" of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
You'll apply on MPRTC's own site before 21 November 2026. Put your most relevant experience at the top of your CV first.
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