Technical Officer

Appointment requirements

• Grade 12
• At least six months’ relevant experience in an ICT administrative support environment
• A relevant ICT qualification will be an added advantage
• Computer literacy
• Physical fitness and health with the ability to do physical work related to operation and maintenance activities for continuous periods
• Willingness and ability to work shifts, standby and overtime
• Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost
• Applicants must be willing to be placed anywhere in Tshwane from time to time as required and determined by the departmental management. Thus, by applying for any of these positions the applicants irrevocably accept this condition.

Personal attributes and/or competencies

• No colour blindness; no serious physical disabilities; no back problems; interpersonal skills; ability to concentrate for prolonged periods; written and verbal communication skills; no fear of heights (acrophobia); dependability and trustworthiness; ability to understand and execute instructions of supervisor

Primary functions 

• Register clients
• Attend to consumer complaints related to counter and telephone queries
• Fill in all relevant documents
• Conduct AVM card programming and process AVM card applications
• Process and control incoming and outgoing job cards and register such on the dBASE IV program
• Provide credit readings on replaced meters
• Train consumers on the use of prepayment equipment