Core Description
- Responsible for ensuring that quality standards are met through evaluating, designing and preparing detailed specifications for larger complex networks and communication systems that are in alignment with SMB's standards, as well as supervising direct reports.
Job Responsibilities
- Designing specifications for larger complex networks and communication systems
- Manage change, constantly reviewing design and responding to optimisation changes
- Monitor and control the network to ensure its day to day stability
- Manage problems and assist with support functions
- Contribute to the research and assessment of new technologies as well as customer needs
- Monitor service levels and contribute to the development of standards and specifications
- Test systems and keep records of technical details on network design, implementation plans and capital projects
- Support users and support staff
- Attend to IMACD's (Installation, Modification, Addition, Change, Delete)
- Provide network administration and support
- Integrate systems
Range
- Larger complex networks and communication systems
Core Competencies
FUNCTIONAL KNOWLEDGE
- Good Understanding Of Process, Procedures And Work Instructions; ITIL Principles; In-Depth Knowledge Of Networks And Communications Systems And Technology
FUNCTIONAL SKILLS
ATTITUDES/ LEADERSHIP COMPETENCIES
- Adopting Practical Approaches; Articulating Information; Checking Things; Documenting Facts; Embracing Change; Examining Information; Following Procedures; Making Decisions; Managing Tasks; Meeting Timescales; Producing Output; Upholding Standards; Team Working
Certifications
- CCIE (Cisco Certified Internetworking Expert)
Education
- NQF 4: School leaving qualification: National Certificate (Grade 12)/ National Senior Certificate/ National (vocational) Certificate
Experience
- 3 Years relevant experience
Additional Information
Special Requirements