Tasting Room and Events Coordinator

SUMMARY:

Stellenbosch | Wine farm | Wednesday–Sunday | On-site

Our client, a working wine farm in Stellenbosch, is looking for a reliable, organised Tasting Room and Events Coordinator to run the tasting room day to day and own the booking, coordination and on-site management of events and functions. This role suits someone who likes being on the...

POSITION INFO:
Stellenbosch | Wine farm | Wednesday–Sunday | On-site Our client, a working wine farm in Stellenbosch, is looking for a reliable, organised Tasting Room and Events Coordinator to run the tasting room day to day and own the booking, coordination and on-site management of events and functions. This role suits someone who likes being on the floor, managing staff and schedules, and making sure tastings and events run smoothly and professionally. Working Hours Wednesday: half day. Thursday and Friday: 10:00 to 17:00. Saturday and Sunday: 10:00 to 16:00. Extra hours are required for functions and events, and these are paid accordingly. Key Responsibilities Run the tasting room day to day, keeping it welcoming and well organised for guests. Coordinate wine tastings, including bookings, timing and staff scheduling. Supervise tasting room staff and maintain consistent service standards. Handle guest enquiries, bookings and feedback professionally. Manage event enquiries, bookings and confirmations for private tastings, functions, weddings and corporate events. Coordinate event logistics with suppliers, service providers and internal staff, and be on site during events to resolve issues. Manage tasting room stock levels for wine and merchandise. Maintain accurate booking records and produce basic reporting. Ensure compliance with health, safety and liquor licensing requirements. Requirements Experience in a tasting room, hospitality or customer-facing environment. Proven ability to manage bookings, schedules and day-to-day operations. Strong organisational and communication skills. Comfortable working weekends, and extra hours for functions and events. A practical, hands-on approach, with the ability to multitask and solve problems. Reliable, organised and calm under pressure, and friendly and professional with guests and colleagues. Comfortable taking responsibility and working independently. Basic computer skills, including email, booking systems and spreadsheets.