System Support Analyst

• Do you get a little thrill when a batch job runs on time? Do you read release notes for fun? Then come and meet our client’s credit and collections team. They have a lot of clever systems and one very important question: “Why did it do that?” You’re the person who answers it, and who gets business and tech to finally speak the same language.

What you’ll bring:

• 4 years in business analysis, systems analysis, or configuration work
• A degree in information systems, business analysis, finance, or similar (or equivalent experience)
• Experience in financial services, lending, or collections
• Confidence configuring system rules and strategies without breaking anything
• A knack for testing, spotting bugs, and chasing them down to the root cause
• Clear writing for documentation, specs, and release notes that people actually read
• Knowledge of compliance requirements like NCA and POPIA
• A calm, solutions-first attitude and a sharp eye for detail