SUMMARY:
POSITION INFO:
Key Responsibilities Manage and prioritise IT support requests, incidents, and escalations. Supervise and support Field Technicians, coordinating site visits and deployments. Administer servers, user accounts, virtual environments, storage systems, and cloud services. Monitor and maintain network, wireless, and connectivity services. Manage system patching, endpoint security, user provisioning, and access controls. Ensure successful backup operations and support disaster recovery testing. Maintain accurate asset, configuration, warranty, and lifecycle records. Coordinate hardware refreshes, infrastructure upgrades, and technology rollouts. Work closely with vendors and managed service providers to resolve issues and maintain service levels. Support IT projects, system changes, and infrastructure improvements. Create and maintain technical documentation, operational procedures, and support runbooks. Minimum Requirements Diploma, Degree, or relevant qualification in Information Technology or a related field. 3-5 years' experience in systems administration, infrastructure support, or IT operations. Experience with server administration, networking, virtualization, identity management, and endpoint support. Strong understanding of backup, recovery, security, and IT support processes. Experience working with ticketing, monitoring, remote support, and asset management systems. Previous experience coordinating service providers and supporting multi-site environments. Valid driver's license and willingness to travel when required. Key Competencies Strong troubleshooting and problem-solving skills Leadership and team coordination abilities Excellent communication and stakeholder management Planning, organisation, and prioritisation skills Attention to detail and documentation accuracy Ability to perform effectively in a fast-paced environment What Success Looks Like Efficient management of IT support operations and escalations. High system availability and reliable infrastructure performance. Accurate IT asset and configuration management. Successful delivery of upgrades, deployments, and support projects. Excellent service levels and positive user feedback. This is an excellent opportunity for a motivated IT professional looking to take ownership of systems administration and contribute to the success of a dynamic, multi-site business environment. Apply now! For more IT jobs, please visit /> I also specialise in recruiting in the following: Software Development Data Engineer Data Analyst Infrastructure Architecture ... and more! If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions. For more information contact: Sfundo Shoba Recruitment Consultant
You'll apply on Network Recruitment's own site before 25 November 2026. Put your most relevant experience at the top of your CV first.
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