Supervisor - Projects Roving Team

About the Role
We are seeking a dedicated Supervisor for our Projects Roving Team in the carpet cleaning industry. This role focuses on leading a team of cleaning professionals to ensure high-quality service delivery across various client sites. You will be pivotal in maintaining operational standards and driving efficiency within the team.

Key Responsibilities
- Oversee daily operations of the carpet cleaning team, ensuring adherence to company standards and client expectations.
- Schedule and coordinate team assignments for optimal coverage and efficiency across various locations.
- Train, mentor, and evaluate team members, fostering a positive work environment focused on continuous improvement.
- Conduct quality control checks and manage customer feedback to maintain high service levels.
- Implement proper cleaning procedures and safety protocols to ensure a safe working environment for the team.
- Monitor inventory levels for cleaning supplies and equipment, ensuring that all necessary resources are available.
- Prepare reports on team performance, project status, and customer satisfaction to inform management decisions.
- Collaborate with other departments to align cleaning projects with company goals and client needs.

Requirements
- Proven track record in a supervisory role within the cleaning or facilities management industry.
- Demonstrable experience managing teams and multiple projects concurrently.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- Excellent communication and interpersonal abilities to foster positive relationships with team members and clients.
- Familiarity with carpet cleaning techniques, equipment, and safety standards.
- Valid driver’s license with a clean driving record, as travel to various job sites will be necessary.

Preferred Qualifications
- Certification in carpet cleaning or facilities management would be an advantage.
Most have a valid driver's licence
- Experience in customer service or client relationship management.
- Knowledge of industry best practices and trends.
- First-aid certification or safety training relevant to cleaning operations.

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We encourage applications from all individuals and are guided by the principles of the Employment Equity Act.