The Role
- You'll be the dedicated Strategic People Partner for our Operations portfolio — the largest, most complex and most data-rich environment in the business. Your primary client is the Head of Operations. You'll work directly alongside the Operations Executives who lead the teams behind every branch in the country.
- This role sits inside the leadership team — not beside it.
What you'll do
Partner at the top
- Work directly with Executives, Divisional Executives and Heads of Department as their dedicated people partner
- Help shape and drive the people strategy for your client area — as a genuine member of the leadership team, not a service provider sitting outside it
- Act as the single point of contact for senior leaders on all things people
- Spot the blockers before they become problems and reset course when plans need to shift
Turn insight into action
- Use people data, workforce trends and business context to influence decisions that matter
- Track the progress of the people plan and report back with precision and strategic response
- Proactively identify what's working, what's not and what needs to chang
Drive real change
- Lead people-related change management across your client area — from culture and Diversity, Equity and Inclusion to Employee Experience and organisational effectiveness
- Build and roll out implementation plans for key transformation initiatives in partnership with our HR Centres of Excellence
- Coach people leaders to grow their own HR capability — so the whole organisation gets stronger over time
Connect the dots across the business
- Collaborate with HR specialist teams and business partners (including Finance) to deliver integrated, high-impact people solutions
- Represent your client's needs inside HR — and bring HR's thinking back to the business in a way that lands
What you bring
- 3 – 4 years as a strategic people partner or generalist, supporting key clients at a senior management level within the organisation
- At least 4 years' experience in one or more HR specialist disciplines — recruitment and selection, talent management, learning and development, or similar
- Proven experience building and maintaining key client relationships at senior management level — and leading, planning and managing multiple HR change initiatives across a dedicated client area
- Strong data fluency — you can read workforce data, make sense of what it's telling you and build strategy from it
Knowledge
- Commercial, business and financial principles and how they shape people decisions
- Core HR disciplines: talent acquisition, talent development, leadership development, performance management, remuneration, organisational design and relevant labour legislation (LRA, EEA, BCEA)
- Consulting principles, governance and risk management
Qualifications
- A relevant degree in Human Resources or Industrial/Organisational Psychology (minimum)
You'll also need
- Clear criminal and credit record
- A valid driver's licence and own vehicle