Store Admin Manager (in training) - FMCG Retail

SUMMARY:
Job Title: Store Admin Manager
Location: Durban, Pietermaritzburg, Natal South Coast, Garden Route, Knysna, Overberg, Cape Town and surrounds, Western Cape/Eastern Cape, South Africa
Department: Store Operations / Retail Administration
Reporting Line: Reports to the Store Manager
Purpose: Manage, implement, and maintain company administration policies and procedures by adhering to group standard operating procedures, ensuring the profitability of the business unit.

Qualifications and Experience:

• Essential: Grade 12 / Matric or Senior Certificate
• Advantageous: Financial/Admin diploma or a relevant 3-year Diploma
• Essential: Minimum 1–2 years' experience in store retail management disciplines, including but not limited to stock management, cash, reporting, and expense control
• Advantageous: Human Resources exposure
• Key responsibility areas include: store inventory management, cash office and cashier controls, receiving and capturing, store profitability, store administration, and team management (including HR processes and workforce management systems)

• Creative and innovative thinking; strong problem-solving and analytical ability
• Sound business acumen and understanding of fiscal guidelines and financial reporting
• Effective communicator, able to explain concepts to first-time users and deliver information to groups
• Strong interpersonal and emotional intelligence skills; diplomatic under pressure
• Quality-focused with a strong sense of professionalism and adherence to SOPs
• Leadership ability, including coaching, mentoring, and change management
• Basic computer literacy (Word, Excel, PowerPoint, Outlook); numerical skills; SAP, UNISOLV, SuccessFactors experience advantageous

• South African citizen
• Clear criminal record
• Valid driver's licence (required) and own reliable transport (preferred)
• Local travel may be required

POSITION INFO:
Store Admin Manager (in training) - FMCG Retail