Specialist SAP Module IM

Purpose of Job

• The SAP MODULE SPECIALIST is required to assist in the support of the relevant businesses processes related to the functional area of responsibility. This includes the ongoing support of incidents raised in the functional area and the resolution of these, as well as continuous improvement initiatives.

In addition, the responsibility will include the design and configuration and customization to meet the business process design and application requirements. The individual may also be required to:

• Complete and update all documentation required by the development, deployment, and application management teams responsible for maintaining the application.
• Provide functional support for the SAP Repair Worksheet System and Quality Control Plans, including creating, maintaining, and monitoring RWS/QCP records.
• Coordinate activities with other delivery teams, as the systems involve complex functionality, software design, and interfaces with other systems.
• Ensure that requirements for further functional enablement and optimisation, including business processes and information, are accurately interpreted, defined, and fulfilled in line with business unit needs.
• Accurately document business requirements and develop business cases and other required deliverables.
• Collaborate with PM and MM key users to identify process improvements and optimise the use of existing functionality.
• Support system governance and compliance, including GRC processes, change management, and control execution.
• Ensure projects are delivered according to the agreed plan.
• Review and test all incidents reported in existing solutions.
• Configure the system in accordance with the approved design.
• Perform component testing of the system configuration.
• Understand the overall Natref value chain and the specific value chain of the relevant function in detail.
• Posses thorough knowledge of refinery business processes and information requirements within the area of responsibility, including their integration with and interdependencies across other functional areas.
• Proactively align client’s needs of specific functional areas with other Sasol BU product and functions
• Responsible for participating in the development, maintenance and enhancement

Key Accountabilities

• Own/coordinate functional analysis of SAP PM incidents and problems; ensure prioritisation, root-cause analysis, sustainable resolution, knowledge transfer and closure within agreed service levels.
• Maintain alignment between operational demand, tactical plans, SAP lifecycle priorities and approved business initiatives. Review priorities regularly and communicate changes and dependencies to stakeholders.
• Act as the primary SAP PM functional interface for business requirements. Facilitate requirements workshops, validate business processes and translate requirements into functional solutions and specifications.
• Lead/oversee functional solution design, configuration and testing for SAP PM changes, enhancements and projects, including integration with MM and other SAP components.
• Ensure functional specifications, test cases, test evidence, release documentation and training/knowledge material are complete and fit for operational use.
• Analyse requirements and existing processes; configure SAP PM solutions where applicable; assess impacts of changes;
• maintain application documentation and support lifecycle planning from ECC through future S/4HANA adoption.
• Meet agreed operational and project delivery targets; contribute to SAP availability, incident resolution, change success, business continuity and effective support during critical operational periods and refinery shutdown/turnaround  activities.
• Continuously improve SAP PM support productivity, standardise repeatable processes, reduce avoidable incidents and manual effort, and contribute to measurable business value from SAP investments.
• Ensure SAP PM changes and support activities comply with change control, SOX/access-control  requirements, audit evidence standards and applicable SHER requirements. Promote safe and controlled execution of SAP changes in operational environments.
• Build effective relationships with business process owners, IM teams, vendors and SAP specialists; coordinate resolution of complex issues, maintain knowledge repositories and strengthen internal SAP capability.

Formal Education

• Relevant Degree e.g. BSc IT / Informatics / Information Systems / Computer Science

Formal Education

• 4-6 years of relevant experience, with substantial experience hands-on experience in SAP PM and related MM Processes.
• Proven experience supporting SAP in a complex operational or industrial environment; refinery/petrochemical  experience in highly desirable.
• Strong understanding of SAP PM end to end processes, including RWS.
• Experience in System integration with SAP: OpenText IXOX and SAP PI
• Experience managing vendors and working across multidisciplinary IM, business and project teams.
• Knowledge of ITIL, SAP governance, change control and SOX control environments is advantageous.

Deadline:3rd November,2026