Specialist: Database Administrator (Open Systems)

MAIN PURPOSE OF POSITION

• Responsible for the performance, integrity and security of all databases allocated. Provide the planning and development of the database, as well as troubleshooting any issues on behalf of the users. Ensure that data remains consistent across the database, data is clearly defined, users access data concurrently, in a form that suits their needs, there is provision for data security and recovery control (ensuring all data is retrievable in an emergency). Provide an effective and secure database infrastructure for the South African Broadcasting Corporation nationally ensuring availability, safety, security, storage, recoverability, and integrity of databases.

KEY ACCOUNTABILITIES

DEVELOPMENT AND IMPLEMENTATION OF STRATEGY

• Perform Database design, interactive applications with an objective to meet business strategies. 
• Provide technical advice in support of the IT strategy for development and DevOps services.
• Collaborate with the appropriate internal departments and external customers to understand the business needs and / or customer requirements.
• Provides technical problem-solving leadership in complex operational troubleshooting.
• Participate in determining the most effective solution architecture and taxonomies to address identified business requirements and maximize search capability.
• Identify and address any architectural deficiencies.
• Use development languages and tools to write, edit, maintain, and test computer software in line with business goals.
• Strive to obtain Systems and Database availability of 99.98% uptime.
• Administer Operating Systems, Database, and ensure Backup and Recovery processes is in place and adhered too.     
• Conduct upgrades as per project plans with minimal disruption to broadcast and business activities.

BUSINESS OPERATIONAL EFFICIENCY

• Establish the needs of users and monitor user access and security.
• Monitor performance and manage parameters to provide fast responses to front-end users.
• Map out the conceptual design for a planned database.
• Consider both back-end organisation of data and front-end accessibility for end-users.
• Install and configure software and hardware.
• Manage servers and technology tools.
• Set up accounts and servers.
• Monitor performance, maintain systems and capacity management according to requirements.
• Troubleshoot issues and outages.

GOVERNANCE RISK AND COMPLIANCE

• Contribute to the upkeep of a risk register to address risk issues.
• Identify, analyse, respond to, and monitor IT risks.
• Drive consistency in deployment and usage, including taxonomies, templates, master pages and security.
• Coordinate responses to procurement RFI\RFPs and client information platform related questionnaires.
• Provide responses to Internal and External Audit RFI’s
• Address Risk factors and events in a cost-effective manner.
• Manage tracking of identified findings and actions to closure and report to leadership.
• Comply with SABC Financial Policy & Procedures 
• Participate in organisational OHS risks & secure the health, safety, and welfare of employees.
• To become a Risk Intelligent Organisation with solid Governance Practices

STAKEHOLDER MANAGEMENT

• Partner with Legal and Compliance to maintain compliance with applicable laws and change in business by establishing the policies, controls that comprise the program.
• Execute customer experience management processes and Increase customer service index.
• Develop proficiency in communicating with customers and ensure key interactions are recorded.
• Take ownership of technical queries (internal/external) as assigned and ensure resolution before deadline.
• Develop and manage schedules that are aligned to customer SLA’s and proactively manage exceptions.
• Provide monthly SLA reports to IT leaders and business customers.

LEADERSHIP AND PEOPLE MANAGEMENT

• Managing own performance and development.
• Meet IT performance & quality standards.
• Participating in formal reviews conducted bi-annually per IT unit team member in accordance with SABC Performance Management Policy
• Compile Individual Development Plan (IDP) for yourself annually.
• Participating in Individual coaching, counselling, and mentoring conducted on an ongoing basis to meet individual development needs.
• Attend Training & Development in accordance with WSP.
• On-going and accurate identification of development needs of junior staff.
• Transfer of identified skills & knowledge in accordance with job mentoring best practice.

MINIMUM REQUIREMENTS

• Relevant IT NQF 6 qualification
• 5 years’ experience as Database administrator within a corporate IT environment. 
• Familiarity with database design, coding, and documentation.
• Knowledge of database backup procedures, recovery systems, and SQL.
• Knowledge of programming languages and API.
• Excellent communication and problem-solving skills.

KNOWLEDGE

• Working knowledge & understanding of core SABC business
• Working knowledge & understanding of Infrastructure best practice
• Working knowledge, understanding & application of information technology best practice (including platforms, applications, security, etc.)
• Knowledge & understanding of all relevant Company Policies & Procedures e.g., Finance, HR, Procurement, Risk, Safety & Health, etc.
• Basic understanding of contracts and contract administration

Deadline:13th November,2026