Social Worker | Long-Term Care

Faircape Health | Cle Du Cap & Noordhoek Manor

Faircape Health, a division of the Faircape Group, provides comprehensive healthcare services across the Western Cape, with established expertise in sub-acute care, rehabilitation, long-term care, and healthy ageing.

We are seeking an experienced and compassionate Social Worker to join our multidisciplinary healthcare team on a permanent basis, working across our Cle Du Cap and Noordhoek Manor long-term care facilities in Cape Town's Southern Suburbs.

Working within our established long-term care facilities, you will provide essential psychosocial support to residents and their families, focusing on emotional wellbeing, adjustment to long-term care, quality of life and ongoing care needs.You will also provide social work support to residents within our retirement villages when required.

You will work closely with an experienced multidisciplinary team to support elderly residents and individuals with complex medical, cognitive and psychosocial needs, including those requiring frail care, dementia care, palliative care and ongoing nursing support.

This role is ideal for a Social Worker who is compassionate, highly organised and passionate about supporting older adults and their families through the challenges associated with ageing, long-term care and changing health circumstances.

Responsibilities include, but are not limited to:

• Conduct comprehensive psychosocial assessments to identify residents' social, emotional and practical needs.
• Provide counselling, emotional support and guidance to residents and their families.
• Support residents and families with the transition and adjustment to long-term care.
• Work collaboratively with the multidisciplinary team to develop and support individualised care plans.
• Provide psychosocial support to residents experiencing cognitive decline, dementia, chronic illness and age-related challenges.
• Facilitate family meetings, mediation and discussions regarding residents' ongoing care needs.
• Support residents and families navigating palliative and end-of-life care, including bereavement counselling.
• Advocate for residents' rights, dignity, independence and overall quality of life.
• Identify and address psychosocial concerns that may affect residents' wellbeing and care.
• Facilitate referrals to appropriate healthcare, community and support services.
• Maintain accurate, professional and timely clinical documentation and reports.
• Participate actively in multidisciplinary meetings, care planning and resident discussions.
• Assist with complex family dynamics, legal matters and curatorship-related processes where required.
• Provide social work support across both Cle Du Cap and Noordhoek Manor facilities.

• Relevant qualification in Social Work.
• Current SACSSP registration.
• Professional indemnity insurance.
• Minimum of 3 years' social work experience.
• Sound knowledge and understanding of the Older Persons Act and its application within long-term care environments.
• Experience in geriatrics, long-term care, frail care or residential healthcare environments.
• Training and experience in palliative care – essential.
• Experience supporting elderly residents, including those living with dementia, chronic illness or complex care needs.
• Strong counselling, interpersonal and communication skills.
• Strong report writing, organisational and time management skills.
• Ability to work effectively and collaboratively within a multidisciplinary healthcare team.
• Ability to manage sensitive family situations with professionalism, compassion and discretion.
• Willingness and ability to travel between Cle Du Cap and Noordhoek Manor.
• Experience in oncology, bereavement counselling and curatorship will be advantageous.

Specific Requirements:

• Valid driver's licence and own reliable vehicle to travel between facilities.
• Clear criminal and credit record.
• Willingness to work across Cle Du Cap and Noordhoek Manor, providing support to retirement village residents when required.

Why Join Faircape?

At Faircape, you will have the opportunity to work within an established healthcare environment where multidisciplinary collaboration, resident wellbeing and person-centred care are central to how we operate.

You can look forward to:

• Competitive Remuneration: We offer competitive, above-market-related salaries.
• Performance-Based Bonuses: Opportunity to earn performance-based bonuses.
• Meaningful Clinical Work: Make a tangible difference in the wellbeing, dignity and quality of life of elderly residents and their families.
• Multidisciplinary Collaboration: Work alongside experienced healthcare professionals dedicated to delivering high-quality long-term care.
• Established Healthcare Environment: Join a healthcare group with extensive experience in long-term care, frail care and healthy ageing.
• Supportive Environment: Be part of a collaborative team focused on compassionate, resident-centred care.

If you are a compassionate and experienced Social Worker who is passionate about supporting older adults and their families through ageing, long-term care and complex healthcare journeys, we invite you to apply and become part of the Faircape Health team at Cle Du Cap and Noordhoek Manor.