Shop Assistant

SUMMARY:
Our client is seeking a reliable and customer-focused Factory Shop Assistant  within the retail industry, based in Montague Gardens, Cape Town. The successful candidate will be responsible for assisting customers, processing sales transactions, handling stock and maintaining the day-to-day operations of the factory shop.

POSITION INFO:
Location: Montague Gardens, Cape Town, Western Cape. Salary: R8,300 per month. Working Hours: Monday to Friday: 09:00 - 16:00 Saturday: 09:00 - 13:00 Sundays and public holidays off, unless otherwise required by the business. Requirements Grade 12 (Matric). Previous experience as a Shop Assistant, Retail Assistant, Cashier or in a customer service role will be advantageous. Basic computer literacy, including Microsoft Office. Experience using point-of-sale (POS) systems will be advantageous. Basic numeracy and cash-handling skills. Good verbal communication and interpersonal skills. Strong customer service and organisational abilities. Good time-management skills and attention to detail. Ability to multitask in a fast-paced retail environment. Ability to work independently and as part of a team. Honest, reliable, punctual and professional. Physically fit and able to lift, move and replenish stock when required. Key Responsibilities Greet customers and provide friendly, professional customer service. Assist customers with product enquiries and purchases. Process cash and card transactions accurately using the point-of-sale (POS) system. Receive, unpack, check, label and display incoming stock. Replenish shelves and ensure products are neatly and attractively presented. Monitor stock levels and report shortages or discrepancies to management. Assist with stocktaking, inventory control and stock management. Maintain a clean, organised and welcoming shop environment. Handle customer enquiries and resolve routine customer concerns professionally. Follow company policies, procedures and health and safety requirements. Assist with daily shop opening and closing duties as required.