Job Purpose
- To effectively work and communicate with the Operations management to continuously improve standards.
- To plan, develop and implement techniques, processes and procedures for controlling the desired level of quality for all goods stored and supplied by the region/site.
- To coordinate with principals and suppliers, warehouse and transport management and customers to resolve quality and food safety issues.
- To ensure compliance to all company and group policies and standards affecting food quality and safety
Key Responsibilities
Legislative and Policy Compliance
- Ensure compliance with the Food Safety and the OHSACT, NEMA and associated regulations and legislations.
- Ensure the region and sites have the current Vector SHE and quality and food safety standards and procedures as well as Customer requirements in place and adhered to.
- Ensure documentation completion and submission requirements are adhered to.
- Ensure all internal policies are aligned to legislative requirements and best practice.
- Review and update all SHERQ procedures and checklists.
- Ensure that all internal audits are planned and actioned according to schedule
- Pass all customer and external audits and retain applicable certifications
Operational Compliance Support and Auditing
- Co-ordinate the development, implementation and management of a standardized integrated SHERQ management system as per the required standard.
- Conduct internal audits and inspections and manage external certification audits.
- Implement and maintain quality tools to ensure quality control and compliance.
- Provide management and staff training as applicable
- Ensure that all traceability and recalls procedures are followed
- Accompany inspectors and auditor during on-site inspections and audits and respond to regulatory non-compliances
- Maintain the HACCP, VACCP, TACCP, HIRA and ERA systems and other SHERQ information and documentation
- Implement, administer, monitor and maintain the Operations SHERQ programmes and associated documentation
- Update all SHE & food safety systems, lists and files
- Ensure that Risk prevention and emergency procedures are identified and implemented.
- Conduct workplace and job specific hazard analysis to identify potential hazards
- Evaluate the effectiveness of risk control measures and recommend changes
- Maintain risk registers
- Communicate risk control and risk management information by analyzing data, developing indictors, producing and presenting required reports and advising management accordingly.
- Liaise with external bodies eg. Department of Employment and Labour, fire department, contractors, service provider and emergency services with regard to local governmental compliance requirements and best practice.
- Risk management (HACCP/TACCP/VACCP/HIRA/ERA/ Food defense, fire and security)
- Conduct Root Cause Analysis for SHERQ related non-conformances identified
- Ensure corrective action plans and actions for audits, incident investigations and customer complaints are completed
- Contractor management
- Assist with the development of SHERQ Objectives and Targets, Continual Improvement Plans and Injury Reduction Plans and facilitate the completion of actions required to fulfil these requirements
Change Management
- Incident Investigation
- Conduct post incident investigations in order to identify root causes and determine appropriate preventative and corrective action
- Champion the implementation of corrective actions
- Ensure proper administration of the incident reporting and investigation system, legal documents and registers
- Analyze and investigate customer complaints. Facilitate interventions to address the problem and monitor improvements
- Seek continual improvement in the SHERQ space by regularly monitoring regional and site activities and assess the implications of new developments.
- Ensure that Corrective Action Plans are in place, updated and track the close out of required actions whilst maintaining evidence of close outs
Communication and Reporting
- Capture all SHERQ related data on time and in full
- Analyse data, develop leading indicators, determine trends and produce and present required reports to advise management accordingly.
- Engage with external bodies (eg. Department of Health and service providers) with regards to compliance requirements and best practice.
- Advise project managers regarding the requirements of contractors on site, safety files etc.
- Ensure Risk and SHE Rep meetings are held at the prescribed frequencies and minutes are communicated and signed off
Key Relationships
Internal
- Operations
- Customer team (on queries)
- Internal audits
- HR
- Engineering
External
- Consultants
- Government departments
- Contractors and service providers
- Certification bodies
- Suppliers
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience
- A degree or diploma in Food Science/Technology, Applied Science, Safety management, Environmental Management or like discipline
- A minimum of 3 years working in a food hygiene and/or health and safety environment implementing food safety and health and safety policies
- Good understanding of FSSC 22000/ISO 22000, ISO 45001 and ISO 14001 requirements
- Experience in the implementation and management of integrated ISO systems
- Valid Code EB drivers
Skills and Competencies
Knowledge
- All applicable legislation (Environmental, OHS & food safety)
- Industry standards
- Integrated ISO systems management principles
- Working knowledge of Vector strategies, policies, customer products and operations
Skills
- Auditing and inspections
- Relationship building
- Computer literacy (MS Office)
- Verbal and written communication
- Interpersonal
- Logical thinking
- Critical thinking
- Decision-making
- Analytical and evaluative thinking