SENIOR MANAGER: KEY ACCOUNTS

SUMMARY:
SENIOR MANAGER: KEY ACCOUNTS (PERMANENT)

POSITION INFO:
Industry: Telecommunications / ICT Infrastructure Location: Johannesburg, Gauteng, South Africa Position Type: Permanent Reporting Line: Chief Sales and Marketing Officer Remuneration: Market Related Job Summary We are seeking an executive-level and technically astute Senior Manager: Key Accounts to drive strategic sales growth, manage complex high-value enterprise portfolios, and lead high-stakes commercial relationships within the telecommunications and critical infrastructure sector. The ideal candidate will combine deep telecommunications industry expertise with specialized hands-on experience managing submarine cable landing systems (such as WACS - West Africa Cable System). You will act as the vital bridge between complex client needs and internal operational capabilities, ensuring sustainable revenue generation and long-term customer retention. Key Performance Areas & Responsibilities Strategic Sales Leadership: Drive overarching sales growth and spearhead the execution of the company's sales strategy. Account Portfolio Management: Formulate and execute robust account plans for assigned strategic portfolios; lead internal cross-functional engagements to translate client requirements into tangible solutions. Complex Stakeholder Management: Foster, navigate, and manage multi-stakeholder relationships across diverse corporate and engineering environments, project-managing internal stakeholders to deliver exceptional service. Revenue Generation & Proposals: Oversee end-to-end revenue generation processes, prepare and present targeted commercial proposals, and execute complex tender submissions in compliance with corporate governance. Pricing & Compliance Adherence: Ensure strict adherence to internal pricing approval frameworks and verify that all legally required client documentation is submitted. Financial Governance & Billing Support: Collaborate closely with the billing and finance administration teams on invoice verification, tracking client performance, submitting documentation to trigger billing, and facilitating the collection of outstanding monies. Cross-Functional Reporting: Monitor client performance metrics, track deliverables, and provide strategic inputs to executive and cross-functional forums. Minimum Requirements & Qualifications Education: Minimum 3-year Bachelor's Degree or National Diploma in Commerce or Business Management. General Sales Experience: Minimum of 6 years in sales, with at least 3 years specifically dealing with complex accounts involving multiple role-players within enterprise and engineering environments. Industry Experience: Minimum of 3 years dedicated experience within the Telecommunications sector. Specialized Infrastructure Knowledge: Minimum of 3 years'' direct working experience with submarine cable landing systems (e.g., WACS - West Africa Cable System). Competencies: Proven customer service affinity, exceptional commercial negotiation acumen, strong problem-solving capabilities, and high-level executive presentation skills.