SENIOR HR OPERATIONS OFFICER (12 Months Contract)

SUMMARY:
We are seeking a highly organised, proactive and detail-oriented Senior HR Operations Officer to provide comprehensive human resource operational, administrative and coordination support within the Office of the Chief Director: Human Resource Management & Development.

POSITION INFO:
Minimum Requirements An NQF Level 6 qualification in Human Resource Management or another relevant equivalent qualification. A minimum of one (1) year of relevant experience in Human Resource Administration or HR Operations. Knowledge of the Public Service Act, Public Service Regulations and applicable DPSA HR prescripts. Understanding of HR policies, procedures and public service administrative processes. Knowledge of Performance Management and Development Systems (PMDS). Understanding of recruitment, selection, placement, conditions of service and leave administration. Knowledge of HR records management, confidentiality requirements and HR information systems. Key Responsibilities HR Administration and Operations Coordinate and quality-assure HR submissions, memoranda, correspondence and documentation submitted for the Chief Director's consideration. Monitor HR-related requests, decisions and instructions, ensuring timely implementation and follow-up. Liaise with relevant HR units to facilitate the resolution of outstanding HR matters. Maintain accurate records and tracking systems for incoming and outgoing HR documentation. HR Compliance and Statutory Reporting Coordinate the preparation, consolidation and submission of statutory HR plans and reports within prescribed timelines. Facilitate the submission of the Human Resources Plan and Human Resources Implementation Plan Report in accordance with DPSA requirements. Coordinate the completion and submission of HR assessment tools. Consolidate monthly, quarterly and annual HR operational and project progress reports. Coordinate responses and inputs relating to parliamentary questions. Monitor HR information systems and internal reporting repositories to ensure data accuracy and integrity. HR Project Coordination Coordinate, monitor and support the implementation of departmental HR intervention plans and initiatives. Engage with HR directorates and relevant stakeholders to ensure the achievement of project objectives. Monitor project implementation timelines, milestones and deliverables. Prepare consolidated HR project progress reports for management consideration. Personnel Administration and Reporting Prepare internal HR communications relating to appointments, resignations, promotions, acting appointments and other personnel matters. Analyse departmental leave utilisation trends and prepare management reports with recommended interventions. Monitor the submission of performance agreements, assessments and reviews in accordance with departmental PMDS requirements. Records Management and HR Advocacy Maintain effective electronic and manual HR records and document-tracking systems. Ensure proper handling, confidentiality and accessibility of HR documentation. Plan, coordinate and facilitate HR advocacy and information-sharing sessions. Coordinate employee stay interviews and prepare reports to support management decision-making. Excellent written and verbal communication skills. Strong planning, organisational and coordination abilities. Sound analytical, research and problem-solving skills. Proficiency in computer applications and HR information systems. Strong report-writing and document-management capabilities. Effective stakeholder engagement and interpersonal skills. Good understanding of policy implementation and compliance. Customer service orientation and commitment to service delivery. Negotiation, presentation and event coordination skills. Personal Attributes The ideal candidate must be professional, reliable, adaptable and able to work independently or collaboratively within a team. The individual must demonstrate initiative, sound judgement, attention to detail and the ability to manage competing priorities and work effectively under pressure.