Senior Field Service Technician

Stratogo

Durban, KwaZulu-Natal

Full-time

Posted 2 days ago

Full-time Engineering

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Job Description

SUMMARY:
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Job Title: Senior Field Service Technician
Department: Operations
Location: To be confirmed

About Us

Stratogo is a professional recruitment and workforce solutions company specializing in sourcing and placing top talent across various industries.
Our client is seeking an experienced Senior Field Service Technician to join their Operations team. The successful candidate will be responsible for installing, repairing and maintaining industrial doors and docking equipment at customer sites. The role requires strong technical skills, a focus on safety and quality, and the ability to work independently while supporting junior team members.

Responsibilities

Installations and Site Assessments: Inspect customer sites, take measurements, assess installation requirements, prepare tools and materials, complete risk assessments and install industrial door and docking equipment safely and efficiently.
Repairs and Maintenance: Diagnose faults, carry out repairs and servicing on mechanical and electrical components, and ensure that installations and repairs meet the required quality standards.
Safety, Quality and Customer Service: Follow Occupational Health and Safety procedures, ensure proper handover of installations, maintain tools and vehicles, provide excellent customer service and assist junior technicians when required.

Requirements

Minimum of 3 years' experience as a Junior Field Technician, or
Minimum of 3 years' technical, electrical or industrial working experience.
Experience with mechanical and electrical repairs, installations and maintenance will be advantageous.

Strong fault-finding and problem-solving skills.
Ability to work independently and take responsibility for installations and repairs.
Good communication skills and fluency in English.
Computer literacy.
Strong planning, time management and organisational skills.
Ability to work at heights and meet the physical demands of the role.
Good leadership skills and willingness to guide and support junior team members.
Professional conduct and excellent customer service.
Commitment to safety procedures, quality standards and teamwork.

What is on Offer

Opportunity to work in a technical field service environment.
Exposure to industrial door and docking equipment installations, repairs and maintenance.
Opportunity to develop technical skills and support a field service team.

How to Apply

Interested candidates who meet the above requirements are invited to send their CV to tasmim.cassim@stratogo.com.
Please ensure that your CV clearly reflects your technical qualifications, relevant experience and applicable licences or safety certifications.
If you do not receive a response within three weeks of submitting your application, kindly consider your application unsuccessful.

POSITION INFO:
We are committed to locating the ideal job for you, so we kindly advise against paying for this service. There are no costs associated with securing employment with us.