Senior Casualty Underwriter

Santam Insurance

Johannesburg, Gauteng

Full-time

Posted 1 hour ago

Full-time

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Job Description

CAREER OPPORTUNITY

Risk Services, Commercial Underwriting has a position available for a Senior Casualty Underwriter who will be based in Alice Lane Sandton.

JOB DESCRIPTION

To provide specialist underwriting knowledge in respect of the Casualty portfolio (which incorporates the Liability and Accident classes, including Fidelity insurance).
This position forms part of the Head Office Commercial Underwriting department alongside the Motor and Property Portfolios.

The key activities of a Senior Casualty Underwriter are:

Ensure C&P Growth and Profit targets remain the main objective in decision making.
Keep abreast of claims trends and amend guidelines or develop new covers as necessary.
Keep abreast of developments in global markets and incorporate into our offerings where possible.
Develop underwriting guidelines and rating for new products/ covers.
Assist Broker Services on more complex covers that require specialist underwriter input.
Maintain existing Commercial products to ensure market competitiveness and retain relevance
Create appropriate underwriting rules and processes to balance customers’ needs with Santam’s shareholders interests.
Be able to adjust wordings and design clauses to include or exclude cover in line with underwriting decisions whilst always being aware of the impact on other covers in the Commercial portfolio following any changes.
Provide advice to the Specialist Liability Claims unit in wording interpretations on liability claims.
Provide advice to the Complex Claims Unit in wording interpretations on Fidelity claims.
Write internal circulars and Broker communications to advise internal and external stakeholders of new covers or complex concepts.
Assist with reviewing of training material and adhoc training to both internal and broker staff.
Handle all referrals of a complex nature and make underwriting decisions which require logical balancing of profit and growth considerations (incl. pricing decisions), as well as the impact on the rest of the Commercial portfolio ie. decisions cannot be made in isolation.
Analyse and sign-off of broker bespoke products including discussing reasons for decisions taken with brokers

Requirements

Collaborates – building partnerships and working collaboratively and inclusively with others to meet shared objectives
Client focus – building strong client relationships and delivering client centric solutions
Drives results – consistently seizing opportunities and achieving results even under tough circumstances
Flexibility and adaptability – rebounding from setbacks and adversity when facing difficult situations
Cultivates Innovation – Creating new and better ways for the organisation to be successful
Problem solving
Ability to cope with conflicting demands and to prioritise tasks
Developing and implementing strategy
Ability to perform under pressure
Enterprising and commercial thinking
Attention to detail
Leadership and influencing

Qualifications

Bachelor of Commerce Degree/AIISA or comparable short term insurance qualification (focus on legal framework training would be preferred e.g. Law as a major).
If B Comm only, should have completed or at least started insurance specific qualifications via IISA or Milpark.FAIS compliance (min of 120 credits in commercial insurance)
FAIS compliance (min of 120 credits in commercial insurance)
RE 5 qualification
Advance knowledge in MS Office: Word, Excel, PowerPoint, Outlook
Minimum of 7 years’ insurance industry experience.
5 years' spent in a technical commercial underwriting department.
5 years’ experience specifically in Commercial Liability underwriting
Knowledge of Professional Indemnity and Directors and Officers insurance would be an additional benefit.

SKILLS AND KNOWLDGE

In depth Liability, Fidelity and Group Personal Accident (GPA) technical underwriting skills and knowledge
Able to simplify complex legal and insurance terms into plain language for staff and consumers.
Ability to statistically analyse information and data
Advanced numeracy skills
Presentation skills
Fully bilingual (English and Afrikaans) – written and verbal
Excellent communication, networking and interpersonal skills
Excellent writing skills
Excel skills
Planning and organising skills
Negotiation skills

KNOWLEDGE

Expert knowledge of Liability covers and how to find solutions to complex issues relating to these covers.
Extensive knowledge of legal terms and South African legislation.
Extensive short-term insurance knowledge including the principles of insurance and underwriting.
Santam Underwriting and Policy Administration Systems, namely: WEBe, Mainframe, Guidewire
Fully understand factors that should be considered when calculating Liability, Fidelity and GPA premiums and fully understand the total exposure of the Insured in respect of these covers.