Secretary I/II

To provide administrative and secretarial support within the Trade Marks Department, ensuring the accurate processing of trade mark applications, maintenance of client records, management of correspondence, diary administration, and delivery of exceptional client service. The incumbent will assist with trade mark prosecution activities and provide efficient support to attorneys, partners, and clients

Skills and knowledge

• Knowledge of basic trademark filing procedures.
• Ability to prepare filing documentation accurately.
• Understanding of trademark prosecution processes
• Strong drafting and typing skills.
• Ability to prepare professional legal correspondence.
• Typing speed of 60+ words per minute.
• Ability to manage electronic and physical files effectively.
• Strong diary and deadline management skills.
• Accurate record keeping and document control
• Proficiency in MS Word, Excel, Outlook, and PowerPoint.
• Experience with Patricia or similar IP management systems advantageous.
• Experience with document management systems
• Professional communication with clients and external stakeholders.
• Ability to manage telephone and email queries efficiently.
• Strong relationship management skills

 Qualification/s

• Matric (Grade 12) or equivalent qualification.
• Secretarial Diploma or equivalent qualification.
• Relevant tertiary qualification will be advantageous

Experience

• Minimum 2 years' experience in a secretarial or administrative role.
• Experience within an Intellectual Property, Trade Marks, or legal environment will be advantageous.
• Experience working with electronic document management systems.
• Previous exposure to billing administration and records management is advantageous