Sales Representative (FMCG)

SUMMARY:
Our client in the FMCG industry is looking for an experienced, motivated, and results-oriented Sales Representative to join our dynamic sales team based in Durban

POSITION INFO:
Key Performance Areas: Execute monthly call cycles on new and existing customers. Build and maintain strong customer relationships to drive sales growth and achieve targets. Influence customer orders and ensure accurate order placement within pricing guidelines. Conduct regular store visits to manage stock rotation, shelf standards, stock availability, product listings, pricing, and margins. Promote the full company product range and maximize product visibility. Manage stock returns, minimize credit notes, and resolve credit claims with relevant stakeholders. Communicate stock shortages and order-related issues promptly. Execute promotions, merchandising, displays, and ensure correct placement of promotional materials. Conduct price surveys, monitor competitor activity, and provide market insights. Identify and develop new business opportunities through prospecting and cold calling. Support stock forecasting and replenishment planning. Maintain effective partnerships with sales agents through joint trade visits, performance reviews, and regular communication. Deliver excellent customer service by resolving queries and conducting customer business reviews. Maintain accurate sales records, reports, and administrative requirements. Monitor stock-on-hand reports, escalate concerns, and attend company meetings. Provide regular feedback on customer needs, market opportunities, and sales performance. Stay informed on products and promotions and submit monthly trade and marketing reports highlighting display achievements. Minimum Requirements: Grade 12 (Matric); relevant post-matric qualification will be advantageous. Minimum 3 years' sales experience, preferably in the FMCG industry. Valid driver's licence and computer literacy. Strong communication, relationship-building, negotiation, and customer service skills. Excellent planning, organisation, and time management abilities. Results-driven with strong attention to detail and the ability to manage multiple priorities. Able to work independently, collaboratively, and effectively under pressure.