Sales Person: Parts Aftermarket

• Matric 
• Minimum of 2 years’ experience in a sales Spares/Motor/Engine environment- Essential  
• Extensive experience in an automotive sales environment dealing with customer needs. 
• Technical background- Desirable  
• Proven track record  
• In depth product knowledge   
• Some business acumens, understanding the costs and breakeven scenarios of customer service delivery 
• Should be able to carry out his/her responsibilities with little supervision 
• Thorough knowledge of the geographical area of responsibility. 
• Good planning and time management skills 
• Be a good team player 
• Negotiation skills  
• Self-motivated 
• Honest and show integrity   
• Clear criminal record 

Key Performance Indicators includes, but not limited to.  

• Acts as the first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer service 
• Achieve the sales target set by the Sales/Branch/Retail Manager 
• Manage counter sales and ensure that optimal customer potential is achieved. 
• Plan, forecast and report on sales potentials by customer. 
• Report all competitor pricing and activities. 
• Report all customer information regarding delivery, telesales, and account problems. 
• Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility. 
• Build and strengthen customer relationships.    
• Receive inbound customer sales inquiries 
• Cold calling when necessary  
• Provide quotations, product, and service information 
• Provide support and pricing details in response to inbound enquiries 
• Assist all other departments (Accounts, Despatch, Warehousing, Receiving and Technical) to ensure good co-operation within the company does minimize customer queries.