Sales Operations Manager

Overview

• Start Date: 1st or 15th December 2026
• Location: Multiple locations offered
• Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential and excitement for the journey ahead.  
• As a Sales Operations Specialist, you will help oversee sales operations planning processes using qualitative and quantitative methods. You will collaborate with stakeholders to align, refine, and improve sales operations planning and execution. This opportunity will allow you to analyze and interpret data to provide recommendations for addressing sales performance blockers in conjunction with Sales Excellence as you will also leverage your knowledge related to tracking and monitoring as well as performance of pipelines, scorecards and sales plays.  
• Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

• Acts as a change agent for the business, driving a fact-based decision-making culture and accelerating growth through business insights, leveraging AI to identify trends, opportunities, and potential course corrections. 
• Drives business planning and execution excellence against segment priorities, partnering across Areas/Subsidiaries and segment boundaries to improve performance and deliver key business outcomes. 
• Drives performance and transformation across Territory, EDM, Quota, and Segmentation, leveraging AI and analytics to surface insights, monitor KPIs, identify gaps, and continuously improve planning effectiveness. 
• Drives standardized sales operations processes, tools, and reporting, leveraging AI and automation to improve efficiency, consistency, visibility, and productivity across the business. 
• Drives stakeholder engagement, adoption, and readiness, removing blockers and enabling the sales community on planning processes, tools, and AI capabilities to ensure effective and timely execution. 

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Required Qualifications (RQs) 

• Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences or related field 
• OR equivalent experience 
• Superior problem solving, technical and analytical skills, with attention to details 
• Outstanding oral and written communications skills, as well as excellent presentation skills; ability to lead meetings internally and externally and executive briefings 
• Proven experience of business partnership, project management (PMI foundations) and process management 
• High commitment to AI adoption, creativity/innovation, Pro-activity, leadership and deadlines 

Preferred Qualifications (PQs) 

• Bachelor's Degree (or currently pursuing) in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences or related field AND 1+ year(s) experience working or interning in a large corporation, in the technology industry, or in sales