Sales Manager - Cape Town (74276)

Job Description

• A leading South African healthcare consultancy and medical aid brokerage is seeking to appoint a Sales Manager for a permanent vacancy, based in Cape Town, W. Cape.

ABOUT THE EMPLOYER

• Optivest Health Services is a leading national consultancy, specialising in providing objective, independent and focused health cover solutions to individual members and medium to small employer groups.
• Our goal is simple, to help South Africans find the right health cover while saving them money.
• At Optivest, we believe in providing honest, objective and personalised advice. We take the time to understand what each client needs and then recommend suitable solutions.

ABOUT THE POSITION

• We have an exciting opportunity for a Sales Manager to lead the planning, execution, and achievement of direct retail sales targets.
• This role involves the hands-on, daily management of a team of sales consultants. The ideal candidate will demonstrate strong capabilities in performance management, coaching, and developing consultants to consistently meet and exceed their objectives.

KEY FUNCTIONS

• Set individual sales targets with the sales team.
• Co-ordinate sales action plans for individual salespeople.
• Oversee the activities and performance of the sales team.
• Ensure the sales team have the necessary resources to perform effectively.
• Monitor and drive the achievement of sales targets and objectives.
• Liaise with other departments to support the achievement of sales objectives.
• Evaluate the performance of sales staff.
• Provide feedback, support and coaching to the sales team.
• Plan, coordinate and oversee product and sales training.
• Coordinate and monitor online sales activities.
• Investigate lost sales and customer accounts to identify areas for improvement.
• Compile and submit timely sales reports.
• Analyse sales data to identify trends, opportunities and areas for improvement.
• Manage Lead pipeline and compliance with associated SLA'a.
• Monitor and ensure proper usage of processes and systems.

WHAT WE ARE LOOKING FOR

• Exceptional written and verbal communication skills.
• Strong leadership and people management capabilities.
• Excellent organisational, planning and time management skills.
• Results-oriented and highly target-driven.
• Strong analytical, problem-solving and decision-making abilities.
• Innovative thinking with a commitment to continuous improvement.
• The ability to remain calm, composed and effective under pressure.
• Sound judgement and critical thinking skills.
• Strong client service orientation.
• Proven ability to lead, motivate and develop a high-performing sales team.
• Strong data interpretation and information management skills.
• The ability to monitor performance, identify opportunities and implement corrective actions.
• Flexibility and adaptability in a dynamic, fast-paced environment.

EXPERIENCE AND QUALIFICATIONS

• A minimum of 3 years' sales management or supervisory experience, preferably within a call centre environment.
• Experience in medical scheme advice and/or services.
• Experience in the financial services and/or health insurance industry would be advantageous.
• Knowledge of and experience in applying FAIS and FICA legislative and regulatory requirements would be advantageous.
• RE5 Certificate.
• RE1 Certificate would be advantageous.
• NQF Level 5 qualification or higher relevant qualification.

REMUNERATION

• Basic salary plus monthly incentives
• Annual Performance Bonus
• Pension Fund