Revenue Manager: Collections

🚀 WE'RE HIRING | REVENUE MANAGER: COLLECTIONS

Lead Revenue Excellence. Strengthen Financial Controls. Drive Transformation.

Are you a results-driven financial leader with strong expertise in collections, banking operations and revenue assurance?

We're looking for an experienced Revenue Manager: Collections to lead our end-to-end collections function, optimise financial processes and drive automation, accuracy and operational excellence.

Reporting to the Head of Data & AI Strategy, you'll lead a team of Revenue/Financial Analysts and play a key role in strengthening revenue performance and financial governance.

💡 WHAT YOU'LL BE DRIVING

• Lead, coach and develop a team of 3–4 Revenue/Financial Analysts, managing performance, quality and SLAs.

• Oversee accurate, timely bank submissions and debit order processing (AEDO, NAEDO, DebiCheck).

• Manage file validation, banking cut-offs, rejections, resubmissions and banking partner relationships.

• Ensure accurate daily/monthly reconciliations across collections, bank statements and policy administration systems.

• Manage failed collections, premium recovery and policy status transitions to minimise revenue leakage.

• Deliver executive-level financial reporting, revenue insights, forecasting and risk analysis.

• Strengthen internal controls, audit readiness and regulatory compliance (FAIS/FSCA and POPIA).

• Drive automation, reduce manual processing and improve collections effectiveness.

🎯 ESSENTIAL REQUIREMENTS

• Degree in Finance, Accounting, Commerce or a related field.

• Minimum 5 years' experience in Collections, Reconciliations, Revenue Management or Banking Operations.

• Proven people management/team leadership experience.

• Working knowledge of debit order collection cycles and banking submission processes (NAEDO/DebiCheck/EFT).

• Strong financial reconciliation, revenue accounting and analytical capabilities.

• Experience with banking platforms, submission files, rejection and resubmission processes.

• Proficiency in policy administration systems, Excel/reporting tools and reconciliation software.

• Ability to design financial controls, identify risks and translate collections data into actionable management insights.

• Understanding of financial services regulations and non-collections policy processes.

Highly advantageous: Experience within the Insurance or Financial Services industry.

🌟 THE LEADER WE'RE LOOKING FOR

A detail-oriented, analytical and accountable professional with strong deadline discipline, stakeholder management and communication skills. Someone who thrives under pressure, develops high-performing teams and embraces automation, innovation and continuous improvement.

📩 READY TO MAKE AN IMPACT?

If you have the expertise to optimise collections, strengthen revenue assurance and transform financial operations, we want to hear from you!

Apply today and help drive the future of Revenue & Collections!

We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.

Thank you for choosing us as your employer of choice. Please note that only suitably qualified candidates will be considered. If you do not hear from us within 14 working days, please regard your application as unsuccessful. We wish you well in your future endeavors.