Retail Store Manager

SUMMARY:
Our client is looking for a  Store Manager to oversees daily operations, drive sales performance, manage stock, and lead staff to deliver excellent customer service.

POSITION INFO:
Key Responsibilities: Drive store turnover and ensure sales targets are consistently achieved. Monitor sales performance, identify opportunities for improvement and implement strategies to increase revenue. Take ownership of store performance, budgets and key sales metrics. Manage operating costs and contribute to the overall profitability of the store. Oversee daily store operations, including opening and closing procedures. Maintain high standards of cleanliness, safety and operational efficiency. Ensure company policies and procedures are consistently followed. Remain hands-on and actively involved in the day-to-day running of the store. Monitor and manage stock levels to ensure product availability. Oversee stock receiving, stock replenishment and merchandising on the sales floor. Implement effective stock control procedures and minimise stock losses. Ensure stock is handled accurately and efficiently. Recruit, train, mentor and supervise store employees. Motivate the team to achieve sales targets and maintain high service standards. Foster a positive, productive and accountable working environment. Manage staff performance, attendance and daily responsibilities. Ensure the store consistently meets visual merchandising and presentation standards. Maintain an attractive, organised and well-presented sales floor. Ensure products are displayed appropriately and reflect the brand's image. Deliver an excellent customer experience by meeting and exceeding customer expectations. Handle customer queries, complaints and concerns professionally. Minimum Requirements: Matric \/ Grade 12. At least 1 year of Store Manager experience, with 2 years of retail management experience preferred. Previous experience in a clothing or related retail environment will be advantageous. Strong leadership and team management skills. Excellent communication and interpersonal skills. A good understanding of sales targets, budgets, financial performance and cost management. Strong organisational, problem-solving and decision-making abilities. A hands-on, adaptable approach to store management. Willingness to work flexible retail hours, including weekends and evenings where required. Please note: Only candidates who meet the minimum requirements will be considered for the role. Looking for your next opportunity? Follow Staff-Focus on social media and visit our website to stay up to date with the latest vacancies across South Africa! 🌐 Website: 💼 LinkedIn: Staff-Focus (Pty) Ltd 📘 Facebook: Staff-Focus Recruitment Agency 📸 Instagram: @staff.focus