Direct Reporting Line:
Deputy Head: Student Administration
Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.
Emeris, Ruimsig Campus has a vacancy for a Registration Support Coordinator (Fixed-term Contract from 01 January 2026 - 31 March 2026).
Overall Purpose of the Job
Provide efficient end-to-end registration support to prospective and returning students by managing registration enquiries, facilitating the collection of required documentation, maintaining accurate student records, and proactively engaging students to support successful registration and enrolment.
Duties and Responsibilities
Registration Enquiries Resolved
- Timely and accurate resolution or escalation of student registration-related queries.
Student Registrations Supported
- Students successfully guided through the registration process, with all required documentation received and processed.
Student Engagement and Follow Up Completed
- Proactive contact with prospective and returning students to encourage registration and obtain outstanding information.
- Provide support to the admissions team to contact students who require corrections on their registrations or for uncollected certificates.
Accurate Records and Administration Maintained
- Student information accurately captured and administrative tasks completed in accordance with institutional requirements.
Minimum Qualification Required:
- National Senior Certificate (Matric or equivalent)
- Higher Certificate (NQF Level 5) or Diploma (NQF Level 6) will be advantageous.
Minimum Work Experience Required:
- Experience in Reception/Administration, Customer Relations will be preferable
Special Requirement:
- Must be willing and able to work flexible working hours.
Salary:
- Competitive salary commensurate with experience.
Application Response:
- Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews.
Technical Support:
Emeris is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.