Regional Operations Manager - Sedibeng

Requirements :

• A Degree in Business Administration, Commerce or an equivalent relevant qualification at NQF Level 7. A minimum five (5) years’ relevant experience in business administration or operations management. Five (5) years’ relevant experience in a business development support environment.

Duties :

• Regional Operations and Performance Management Develop and implement the regional operational plan in alignment with the SMME and Cooperative Development Division’s strategic objectives and approved plans. Identify and recommend programmes and initiatives that respond to regional economic development priorities and client needs.
• Manage the regional office’s operational workflow and ensure the effective allocation and utilisation of resources. Monitor and evaluate programme performance against approved targets and deliverables. Submit monthly performance reports to the relevant divisional head, supported by accurate, measurable and verifiable evidence in accordance with GEP reporting standards. Identify performance gaps and implement corrective interventions to improve operational efficiency and service delivery.
• Lead and facilitate regional staff meetings to monitor progress, address challenges and strengthen accountability. Review and recommend project proposals for consideration and approval by the relevant Management Investment Committee (MIC), in accordance with established procedures. Drive targeted, high-impact business development support interventions within the designated economic corridor. SMME and Cooperative Development. Oversee the delivery of quality business development support, advisory services and training to SMMEs and cooperatives.
• Ensure that regional programmes respond to the needs of entrepreneurs and contribute to business sustainability, growth and job creation. Identify opportunities to expand GEP’s regional footprint and improve access to financial and non-financial support. Promote a high-performance culture focused on measurable results, client satisfaction and effective service delivery. Ensure that regional interventions contribute to township economic development and broader provincial economic priorities.
• Stakeholder Relations and Regional Marketing. Establish and maintain strategic partnerships with municipalities, Local Economic Development (LED) units, private-sector organisations, industry bodies and other relevant stakeholders. Collaborate with stakeholders to coordinate enterprise development initiatives and maximise the impact of GEP programmes. Promote GEP’s products and services through roadshows, exhibitions, stakeholder engagements and other outreach activities.
• Identify priority geographic areas, sectors and economic opportunities to increase GEP’s visibility and reach. Maintain effective relationships with internal and external stakeholders to advance the organisation’s mandate. Financial and Resource Management. Develop the regional office budget in consultation with the Finance Division and in accordance with approved budgetary requirements Monitor expenditure and ensure that financial resources are managed efficiently to prevent unauthorised expenditure, overspending and avoidable underspending.
• Ensure the effective management of office supplies, equipment and other operational resources. Promote compliance with financial management policies, internal controls and applicable public-sector legislation. Ensure that audit queries and findings relating to regional operations are addressed promptly. Human Resources and Team Management. Lead, manage and develop regional staff to achieve agreed organisational and operational objectives. Set annual performance objectives and ensure that all employees have signed performance agreements.
• Conduct employee performance reviews and implement action plans to address underperformance. Identify skills gaps and coordinate training and development interventions in collaboration with Human Resources. Promote accountability, teamwork, professionalism and a high-performance culture within the regional office. Ensure that staffing and operational responsibilities are effectively coordinated to support service delivery. Governance, Risk and Compliance. Ensure compliance with GEP policies, procedures, internal controls and applicable statutory and regulatory requirements.
• Apply sound governance principles in the management of regional operations and enterprise development programmes. Identify operational and programme risks and implement appropriate mitigation measures. Maintain accurate records and ensure that supporting documentation is available for monitoring, reporting and audit purposes. Promote ethical conduct, transparency and accountability in all regional activities.