Receptionist

• A vacancy exists for a Receptionist based at Eugene Marais Radiology, reporting to the Line Manager. The successful candidate will be responsible for capturing patient information, make bookings, check medical aid validity, take payments.

Critical Outputs

• Telephone answering duties as per LHC policies.
• Providing a prompt, courteous service to all patients, visitors, wards, doctors, colleagues and other hospitals.
• Improve patient satisfaction and patient centricity.
• Adhering to all related protocols.
• Be able to self-manage work load, but also work effectively in a team environment.
• Need to be able to perform under pressure.
• Friendly disposition.
• Needs to be result orientated, pays attention to detail, has excellent interpersonal as well as communication skills.
• Record patient details onto computer system accurately.
• Ensure that the throughput of patients for procedures is maintained at a steady pace with as little delay as possible.
• Ensure patient details are correct every time they undergo an x-ray.
• Ensure, if possible, that all patients are attended to on the day.
• To take payments and cash up daily.
• Provide a professional first class customer focused Reception service. 
• Dealing with a wide variety of people and queries in a helpful and courteous manner, being sympathetic to the various needs of the staff and visitors.
• An environment conducive to efficiency and productivity is created and always maintained.
• The working environment is kept free of hazards and clutter.
• Assist with Accounts and Account queries.
• Any other duties that may be required from time to time.

Requirements

• Matric / Grade 12
• Fully computer literate with well-developed skills in email and relevant software programs
• Ability to perform after hours work, weekend work and night shifts.
• Own transport or a valid driver’s license is essential.
• Ability to work with people.
• Able to work alone.
• Able to work under pressure.

Competencies

• Problem-solving/analysis
• Planning & organising
• Pays attention to detail
• Excellent interpersonal and communication skills is needed
• Resilience
• Verbal & written communication
• Teamwork
• Customer responsiveness
• Attention to detail
• Ability to work under pressure
• Building relationships
• Organisational awareness
• Drive & energy
• Excellence orientation
• Ethical behaviour
• Commitment towards continuous improvement
• Ability to work independently
• Good time management
• Honesty and reliability

Deadline:23rd October,2026