Quality Assurance HOD

Job Advert Summary

Managing the day-to-day operations of the QA section, supervising quality personnel, and ensuring that all products, materials, or processes meet internal quality policies, industry standards, and regulatory requirements. This role acts as a bridge between frontline quality staff and senior management, driving continuous improvement, leading audits, and maintaining robust quality documentation.

Department / Branch

• Maintain the Quality Control Program.
• Maintain a high level of hygiene throughout the processing plant.
• Report workers not adhering to the required standard.
• Follow-up of corrective actions.
• Carry out duties as described in duty sheets.
• Carry out instructions given by Management regarding quality and hygiene.
• Record and submit information for payroll purposes.
• Ensure good housekeeping.
• Monitor work attendance Ensuring and control equipment such as scales, thermometers, OPR, Lovibond, metal detector and others used in the process of production due to calibration.
• Identify issues related to facility start-up / operation and work with engineering, regulatory and maintenance for issue resolution.
• Provides “on the floor” oversight of quality assurance standards.
• Coach employees and conducts employee performance reviews.
• Demonstrates the ability to compromise and reach consensus.
• Meets customer needs in support of business goals.
• Conduct monthly HAS audits with AFSQ.
• Compile reject report and send to relevant parties.
• Ensure that all QA documents are completed correctly and submitted on time.
• Maintain effective upward communication to QA Manager.
• Conduct monthly internal audits.
• Always maintain good manufacturing practises.

• Grade 12 (matric).
• Must have at least 2 years relevant experience and knowledge of the industry.
• Be in possession of a valid PMI certificate.
• Ability to manage and control a rotating shift of the quality department to ensure compliance with the food safety and hygiene programmes.