QA Analyst Sensory

The Heineken Company
Springs, Gauteng
Full-time
Posted 14 hours ago
Full-time Customer Service & Call Centre
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Job Description

  • Applications are invited for the above-mentioned position in the Quality Assurance Laboratory, based at Heineken Beverages Springs Cidery. The successful incumbent will report to the QA Specialist Lab.

Key Performance Areas would include, but are not limited to:

  • Reduction in sensory cost of non-compliance
  • Reduction in product retention/release
  • Enable growth 
  • Prioritized sensory panel expansion within budget
  • Sensory governance framework delivered and maintaining the LSS standards
  • Trend analysis on site sensory performance
  • Overall site sensory competence maintained at >90%
  • Drive superior product quality delivery within Springs Cidery
  • Lab excellence delivered
  • Training and assessment schedules developed and executed
  • Lab SLA targets achieved >90%
  • Top 3 improvement projects supported
  • Drive business efficiency and growth
  • Initiating internal process improvements and the implementation thereof.
  • Effective utilization of resources and systems
  • Instilling a quality culture in his/her area of responsibility and sphere of influence.
  • Building and maintaining effective and trusting relationships with internal customers and peers.
  • Enhancing customer experience by achieving and/or exceeding targeted customer service levels
  • Drive manufacturing reliability enabling capital & asset efficiency
  • Performing all relevant administrative and process duties.
  • Initiating and assisting in problem solving.
  • Improve manufacturing cost competitiveness
  • Innovation initiatives capitalized
  • Step change environmental sustainability
  • Utilities usage reduction initiatives supported
  • Growing the business through support of cross-functional improvement and new development projects.
  • Participating in TPM practice implementation.
  • Deliver growth, profitability and shareholder return objectives 

The successful candidate must have the following qualification,

Requirements

  • At least a diploma in biological or food science / BSc degree or equivalent
  • At least 2 years relevant work experience in the fast-moving consumer goods environment preferably in the alcoholic beverage industry 
  • Previous working experience with a Food Safety Management System
  • Advanced computer skills and excellent communication skills are also needed
  • Must be self-motivated and able to work without supervision
  • Ability to work under pressure
  • Methodical, accurate and conscientious worker
  • Working knowledge of safety procedures and housekeeping standards
  • Have reliable transport

Closing Date: 23/10/2026

Interested in this role?

You'll apply on The Heineken Company's own site before 5 November 2026. Put your most relevant experience at the top of your CV first.

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Job details
Job TypeFull-time
LocationSprings, Gauteng
CategoryCustomer Service & Call Centre
Experience2+ years
Posted22 October 2026
Closing Date5 November 2026
The Heineken Company
Springs, Gauteng

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