Provincial Consumer Financial Educator

Job Description

• To support the effective implementation of the regulated Consumer Financial Education (CFE) strategy aimed at empowering individuals and communities with the knowledge, skills, and confidence to make informed financial decisions.
• This role supports Standard Bank Group to align with and fulfil the Broad-Based Black Economic Empowerment Act's Financial Sector Code (FSC) and FSCA requirements for Consumer Financial Education.

Qualifications

• Type of Qualification: First Degree 
• Field of Study: Education
• Type of Qualification: NQF Level 7 (BSc /BCom/ BA)
• Field of Study: Human Resource Development /Training 

Experience Required

Client Coverage

• Personal and Private Banking
• 3-5 years
• Experience in using blended learning methodologies, both face-to-face and digital to facilitate financial education for varied groups of the population leading to knowledge transfer, attitude shifts and eventually influence behavioural change
• 3-5 years
• In-depth knowledge and understanding of the Consumer Financial Education landscape in South Africa
• 3-5 years
• Understanding of the legislative landscape on Consumer Financial Education in South Africa and experience with the B-BBEE Act’s Financial Sector Code – specifically (GN500), FSCA’s CFE Standards and National Treasury’s Strategy for CFE

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Developing Expertise
• Empowering Individuals
• Establishing Rapport
• Exploring Possibilities
• Interacting with People
• Managing Tasks
• Providing Insights
• Pursuing Goals
• Taking Action
• Understanding People

Technical Competencies:

• Business Administration Skills
• Client Servicing
• Coaching and Mentoring
• Content Creation and Management
• Content Curation
• Continuous Learning Skills Development
• Customer Understanding ( Consumer Banking)
• Facilitation
• Heart of Customer Experience
• Insight Storytelling
• Instructional Design
• Learning Administration
• Learning and Development Strategy
• Learning Data Analytics
• Learning & Development Implementation
• Programme Management
• Project Management (Project Mgmt)
• Project Planning
• Written Communication