Production Controller

Join Transpharm Western Cape as a Production Controller, where your expertise in stock control, operational coordination, and analytical problem-solving will drive the seamless processing, picking, packing, and dispatching of customer orders within our Distribution Centre. This role demands a detail-oriented professional skilled in inventory accuracy, discrepancy investigation, and cross-departmental collaboration to enhance productivity and operational efficiency. As a key operational coordinator, you will manage stock flow, liaise with customers on documentation, and implement process improvements that ensure timely and accurate order fulfilment, supporting our commitment to exceptional supply chain performance and customer satisfaction in a dynamic, fast-paced environment.

About the role

Join Transpharm Western Cape as a Production Controller, where your expertise in stock control, operational coordination, and analytical problem-solving will drive the seamless processing, picking, packing, and dispatching of customer orders within our Distribution Centre. This role demands a detail-oriented professional skilled in inventory accuracy, discrepancy investigation, and cross-departmental collaboration to enhance productivity and operational efficiency. As a key operational coordinator, you will manage stock flow, liaise with customers on documentation, and implement process improvements that ensure timely and accurate order fulfilment, supporting our commitment to exceptional supply chain performance and customer satisfaction in a dynamic, fast-paced environment.

What you'll do

• Ensure timely and accurate processing, picking, packing, and dispatch of customer orders to meet operational targets and customer service standards.
• Maintain effective stock control by implementing robust inventory management strategies, including adherence to FIFO principles and regular cycle counts.
• Coordinate and lead bi-annual stock takes, ensuring all preparatory activities are completed for accurate and efficient inventory audits.
• Investigate and resolve discrepancies in order fulfillment and stock levels, collaborating with relevant internal teams and communicating with customers as necessary.
• Supervise and monitor Stock Clerks and warehouse staff, ensuring compliance with health and safety regulations and promoting best warehouse practices.
• Identify and implement continuous process improvements to enhance productivity, accuracy, and customer satisfaction within the distribution centre.
• Maintain a clean and organised working environment, including proper labelling and storage of stock items, to support operational efficiency.
• Compile and review weekly cycle count reports, taking corrective actions to maintain stock accuracy and prevent stock damage.
• Support cross-functional coordination between Receiving, Inventory, Dispatch, and Client Services teams to ensure seamless operational workflow.
• Undertake reasonable ad hoc duties as required to support the overall effectiveness of distribution centre operations.

What you bring

• Minimum Grade 12 (Matric) qualification.
• Certified Basic Pharmacist Assistant.
• 2 to 3 years of experience in stock control, operational coordination, or a related warehouse role.
• Familiarity with the pharmaceutical industry and product knowledge is advantageous.
• Proficient in computer applications, specifically G Suite.
• Strong numerical and analytical skills with keen attention to detail.
• Excellent verbal and written communication abilities.
• Competent in investigating stock discrepancies and implementing corrective measures.
• Effective organisational, planning, and multitasking skills to manage competing priorities.
• Ability to supervise staff, adhere to procedural compliance, and work efficiently under pressure.