Process: Operator

Job Advert Summary

The Process Operator is responsible for operating, monitoring, and controlling processing equipment in accordance with approved SOPs to ensure efficient and consistent production. The role requires sound technical knowledge of processing equipment, quality requirements, and manufacturing processes, together with a strong focus on product quality and safety. The Process Operator monitors production performance, and maintains accurate process records. The position requires attention to detail, problem-solving ability, and effective communication.

1. Operate, Monitor and Control Plant Processes

• Operate processing equipment, including pasteurisers, homogenisers, separators, and other related plant equipment, in accordance with approved SOPs.
• Monitor and control plant processes to ensure optimal production performance.
• Ensure required production yields and throughput targets are achieved.
• Identify opportunities to improve operational efficiency and reduce operating costs.
• Accurately record key production variables, including production volumes, yields, plant start-up and downtime, utility consumption, and other relevant process information.
• Participate in plant cleaning programmes and procedures to maintain required hygiene and cleanliness standards.
• Monitor the usage, availability, and inventory of process chemicals and production supplies.

2. Quality Assurance

• Ensure the integrity and quality of raw materials and finished products throughout the processing cycle.
• Work closely with the Laboratory and Quality Assurance teams to support the effective implementation of quality policies and procedures.
• Collect and test process samples in accordance with approved Quality Assurance programmes and procedures.
• Maintain accurate and up-to-date quality records.
• Understand and interpret quality results and take appropriate corrective action when required.
• Escalate quality deviations or concerns promptly to the relevant responsible person.

3. Plant Maintenance and Safety

• Report equipment faults, breakdowns, and operational concerns to the Maintenance Department.
• Perform preventative maintenance activities within the scope of the role.
• Assist with the identification, diagnosis, and troubleshooting of equipment and process-related issues.
• Operate equipment safely and in accordance with prescribed safety procedures.
• Comply with all applicable health, safety, hygiene, environmental, and company requirements.

• Grade 12 / National Senior Certificate or equivalent NQF Level 4 qualification.
• A minimum of 1–2 years' relevant experience in an FMCG manufacturing or processing environment.
• Practical experience operating and monitoring processing equipment is essential.
• Experience in a food or dairy manufacturing environment will be advantageous.
• A relevant technical qualification or certificate in Food Technology, Food Processing, Food and Beverage Manufacturing, Production, Engineering, or a related field will be advantageous.
• Relevant training in GMP, food safety, quality assurance, or process operations will be advantageous.
• Fluency in Business English.
• Basic computer literacy.
• Willingness and ability to work shifts, weekends, and public holidays.
• Ability to work in challenging or extreme environmental conditions associated with a manufacturing environment.

• Technical Knowledge: Demonstrates sound knowledge of processing equipment, production processes, SOPs, and quality requirements.
• Quality Focus: Maintains high standards and consistently ensures product and process quality.
• Achieves Results: Works effectively towards achieving production, yield, throughput, and efficiency targets.
• Problem-Solving: Identifies process and equipment-related problems and takes appropriate action.
• Attention to Detail: Accurately monitors processes, records production information, and identifies deviations.
• Safety Awareness: Follows safety procedures and demonstrates a strong commitment to a safe working environment.
• Commitment and Motivation: Demonstrates reliability, accountability, and commitment to achieving operational objectives.
• Effective Communication: Communicates information clearly and timeously with colleagues, Laboratory, Maintenance, Quality, and management.
• Integrity and Consistency: Acts honestly, follows procedures consistently, and takes accountability for work performed.