Responsibilities:
Scholar Safety & Supervision
- Oversee scholar arrivals and dismissals to ensure smooth traffic flow and safety procedures.
- Implement and monitor safety protocols in all school spaces, including classrooms, playgrounds, and common areas.
- Ensure compliance with child protection and safeguarding policies.
Scholar Transitions & Space Management
- Coordinate and oversee scholar movement across school spaces (e.g., transitions between classrooms, lunch, and extracurricular activities).
- Ensure a structured and efficient process for maintaining order during transitions.
- Support teachers and staff in managing structured transitions that minimise lost learning time.
Asset & Facilities Management
- Maintain an up-to-date inventory of school assets, including furniture, IT equipment, and learning materials.
- Ensure school facilities are well-maintained and escalate maintenance concerns to relevant teams.
- Oversee the proper use and upkeep of hardware in Learning Labs.
Customer Relations & Parent Engagement
- Serve as the primary point of contact for parents regarding operational matters.
- Address parent concerns related to school logistics, safety, and aftercare.
- Ensure a high standard of customer service by training and guiding front-office staff end-to-end from enrolment.
Aftercare Program Oversight
- Manage the aftercare program, ensuring scholar safety and engagement in structured activities.
- Oversee staffing, scheduling, and logistics to ensure a high-quality aftercare experience.
- Monitor scholar participation and address any operational concerns.
Procurement & Resource Management
- Handle procurement of school supplies and ensure cost-effective spending.
- Work with finance teams to track spending and align with the school's budget.
- Ensure timely ordering and distribution of materials for both academic and operational needs.
Management of School-Based Operations Team
- Directly manage Supervisors during lunch and break and aftercare to ensure structured play and scholar safety
- Provide professional development to enhance the operational team's effectiveness.
Scholar Transportation Management
Qualifications and Criteria:
The ideal candidate will possess the following qualifications and criteria:
- English language fluency
- Police clearance certificate
- Completed or in the final year of a 3 or 4 year degree with current proof of registration
- First aid training (advantageous)
- Experience in operations, administration, procurement, project management, or facilities management (advantageous)
- Experience managing or working with primary school-aged children.
- Preferred: Previous experience leading a team.